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Nathalie+Schooling | Bizcommunity

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Results for Nathalie+Schooling

News

Cost of living hits businesses hard, but good CX could be the saving grace
Retail
Cost of living hits businesses hard, but good CX could be the saving grace

29 Nov 2023

Tourism's long-term recovery won't come from short-term thinking
Tourism & Travel
Tourism's long-term recovery won't come from short-term thinking

26 Sep 2023

Source: © Anawat sudchanham Customer empathy and good service are still more likely to sway shoppers than having the lowest price tag, snap poll finds
Retail
Excellent customer service, not price, wins over consumers

20 Jun 2023

Image supplied: Nathalie Schooling and her son
Marketing & Media
#BehindtheSelfie: Nathalie Schooling, founder of Nlighten

Emily Stander 14 Dec 2022

SA's first B2B client experience handbook
Marketing & Media
SA's first B2B client experience handbook

Issued by Tinkwe Communications 30 Nov 2022

#WorldEmojiDay: Businesses divided on using emojis in the workplace
Marketing & Media
#WorldEmojiDay: Businesses divided on using emojis in the workplace

16 Jul 2021

Credit: Roadnae Productions via Pexels
Retail
Heightened customer service expectations this Black Friday

24 Nov 2020

Getty
Retail
Covid-driven shift in consumer values and spending behaviour

20 Aug 2020

Covid-19 has changed consumers expectations
Entrepreneurship
Covid-19 has changed consumers expectations

Nathalie Schooling 1 Jul 2020

Loadshedding hits the unprepared in retail and hospitality
Retail
Loadshedding hits the unprepared in retail and hospitality

11 Mar 2020

Customer experience trumps product and price in 2020
Retail
Customer experience trumps product and price in 2020

23 Jan 2020

5 ways to deliver on CX this Black Friday
Retail
5 ways to deliver on CX this Black Friday

11 Nov 2019

Debunking 5 myths around CX
Marketing & Media
Debunking 5 myths around CX

Nathalie Schooling 22 May 2019

The human factor: a top insight from a CX Masterclass
ICT
The human factor: a top insight from a CX Masterclass

20 May 2019

Will CX make or break your business?
ICT
Will CX make or break your business?

5 Apr 2019

nlighten and MANGO-OMC join forces
Marketing & Media
nlighten and MANGO-OMC join forces

Issued by MANGO-OMC 17 Apr 2018

Turning constructive feedback into gold
Retail
Turning constructive feedback into gold

Patrick Deale 13 Aug 2009

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