Marketing & Media

Menu

Results for Julia+Ahlfeldt

News

R30bn left on the table by etailers with poor CX

Issued by Rogerwilco 17 Jan 2022

2021 Trends in Ecommerce

Issued by Ecentric Payment Systems 29 Nov 2021

Why etailers are missing out on billions in sales: CEM Africa features latest SA Digital CX Report
Why etailers are missing out on billions in sales: CEM Africa features latest SA Digital CX Report

Issued by CEM Africa 5 Nov 2021

CEM Africa gathers who's who of e-commerce and CX gurus
CEM Africa gathers who's who of e-commerce and CX gurus

Issued by CEM Africa 4 Nov 2021

Source:
R30bn left on the table: How poor CX is holding online retail back in SA

26 Aug 2021

#EcommerceDay2021: Are retailers scoring an own goal in online shopping?
#EcommerceDay2021: Are retailers scoring an own goal in online shopping?

Amanda Reekie, Issued by imagineNATION Alliance 8 Mar 2021

What SMEs can do to prevent collapse
What SMEs can do to prevent collapse

Miguel da Silva 5 Feb 2021

Pandemic 'jet fuel' for online retail
Pandemic 'jet fuel' for online retail

Issued by imagineNATION Alliance 29 Jan 2021

#BizTrends2021: The evolving e-tail landscape
#BizTrends2021: The evolving e-tail landscape

Vilo Trska 5 Jan 2021

Black Friday done, all eyes now turn to Christmas
Black Friday done, all eyes now turn to Christmas

Issued by imagineNATION Alliance 7 Dec 2020

Getty
SA Digital CX Report: The R1bn lesson in customer advocacy

1 Jul 2020

The R34bn opportunity cost of online CX
The R34bn opportunity cost of online CX

Issued by imagineNATION Alliance 23 Oct 2019

E-tailers, fix your glitches before the festive shopping frenzy
E-tailers, fix your glitches before the festive shopping frenzy

Issued by imagineNATION Alliance 16 Oct 2019

SA brands missing out on R34bn in e-commerce revenue
SA brands missing out on R34bn in e-commerce revenue

Issued by imagineNATION Alliance 23 Sep 2019

#CEM19: Once you've lost consumers' trust, how do you re-establish it? KPMG responds
#CEM19: Once you've lost consumers' trust, how do you re-establish it? KPMG responds

Leigh Andrews 2 Aug 2019

Retail and etail to work as a team not the opposition
Retail and etail to work as a team not the opposition

Julia Ahlfeldt 22 Oct 2018

Diane Magers, CEO of the global Customer Experience Professionals’ Organisation (CXPA).
#CEMAfrica2018: Why CX is the only competitive advantage left

Leigh Andrews 31 Jul 2018

Julia Ahlfeldt, certified customer experience professional (CCXP).
#CEMAfrica2018: "Customer experience is the next competitive battlefield"

Leigh Andrews 30 Jul 2018

#BestofBiz 2017: Retail
#BestofBiz 2017: Retail

14 Dec 2017

Mitigate market disruption by maximising customer experience
Mitigate market disruption by maximising customer experience

Julia Ahlfeldt 11 Sep 2017

Customer Experience Africa Awards launched
Customer Experience Africa Awards launched

5 Apr 2017

Buffett's Walmart sell-off is bad news for retailers
Buffett's Walmart sell-off is bad news for retailers

Colleen Goko 20 Feb 2017

(c) Aaron Amat -
Are consumers checking out of traditional retail?

Julia Ahlfeldt 26 Jan 2017

Picture:
Online shopping blasting holes in traditional retailer profits

Colleen Goko 25 Jan 2017

123RF
Business 2020: It's not about you, it's about them

Julia Ahlfeldt 7 Dec 2016

Next >
Let's do Biz