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Marketing & Media South Africa

Results for Julia+Ahlfeldt

News

Source: © 123rf The South African Customer Experience Report has found that consumers no longer have empathy for brands, and instead have developed a striking state of apathy
Retail
Consumers settle for good enough while brands create the leaky bucket syndrome

12 Jul 2023

How online SMEs can manage Black Friday logistics
Logistics & Transport
How online SMEs can manage Black Friday logistics

11 Nov 2022

SA's R294bn online opportunity - a brave new world of omnichannel integration
Retail
SA's R294bn online opportunity - a brave new world of omnichannel integration

23 Aug 2022

Brightest minds in CX to gather at CEM Africa this August
Retail
Brightest minds in CX to gather at CEM Africa this August

23 Jun 2022

Marketing & Media
R30bn left on the table by etailers with poor CX

Issued by Rogerwilco 25 Aug 2021

Retail
2021 Trends in Ecommerce

Issued by Ecentric Payment Systems 15 Nov 2021

Why etailers are missing out on billions in sales: CEM Africa features latest SA Digital CX Report
Marketing & Media
Why etailers are missing out on billions in sales: CEM Africa features latest SA Digital CX Report

Issued by CEM Africa 5 Nov 2021

CEM Africa gathers who's who of e-commerce and CX gurus
Marketing & Media
CEM Africa gathers who's who of e-commerce and CX gurus

Issued by CEM Africa 4 Nov 2021

Source:
Retail
R30bn left on the table: How poor CX is holding online retail back in SA

26 Aug 2021

#EcommerceDay2021: Are retailers scoring an own goal in online shopping?
Retail
#EcommerceDay2021: Are retailers scoring an own goal in online shopping?

Amanda Reekie, Issued by imagineNATION Alliance 9 Mar 2021

What SMEs can do to prevent collapse
Entrepreneurship
What SMEs can do to prevent collapse

Miguel da Silva 5 Feb 2021

Pandemic 'jet fuel' for online retail
Retail
Pandemic 'jet fuel' for online retail

Issued by imagineNATION Alliance 29 Jan 2021

#BizTrends2021: The evolving e-tail landscape
Retail
#BizTrends2021: The evolving e-tail landscape

Vilo Trska 6 Jan 2021

Black Friday done, all eyes now turn to Christmas
Retail
Black Friday done, all eyes now turn to Christmas

Issued by imagineNATION Alliance 7 Dec 2020

Getty
Retail
SA Digital CX Report: The R1bn lesson in customer advocacy

1 Jul 2020

The R34bn opportunity cost of online CX
Marketing & Media
The R34bn opportunity cost of online CX

Issued by imagineNATION Alliance 23 Oct 2019

E-tailers, fix your glitches before the festive shopping frenzy
Retail
E-tailers, fix your glitches before the festive shopping frenzy

Issued by imagineNATION Alliance 17 Oct 2019

SA brands missing out on R34bn in e-commerce revenue
Retail
SA brands missing out on R34bn in e-commerce revenue

Issued by imagineNATION Alliance 23 Sep 2019

#CEM19: Once you've lost consumers' trust, how do you re-establish it? KPMG responds
Marketing & Media
#CEM19: Once you've lost consumers' trust, how do you re-establish it? KPMG responds

Leigh Andrews 5 Aug 2019

Retail and etail to work as a team not the opposition
Retail
Retail and etail to work as a team not the opposition

Julia Ahlfeldt 23 Oct 2018

Diane Magers, CEO of the global Customer Experience Professionals’ Organisation (CXPA).
Marketing & Media
#CEMAfrica2018: Why CX is the only competitive advantage left

Leigh Andrews 1 Aug 2018

Julia Ahlfeldt, certified customer experience professional (CCXP).
Marketing & Media
#CEMAfrica2018: "Customer experience is the next competitive battlefield"

Leigh Andrews 31 Jul 2018

#BestofBiz 2017: Retail
Retail
#BestofBiz 2017: Retail

15 Dec 2017

Mitigate market disruption by maximising customer experience
Marketing & Media
Mitigate market disruption by maximising customer experience

Julia Ahlfeldt 11 Sep 2017

Customer Experience Africa Awards launched
Marketing & Media
Customer Experience Africa Awards launched

5 Apr 2017

Buffett's Walmart sell-off is bad news for retailers
Retail
Buffett's Walmart sell-off is bad news for retailers

Colleen Goko 20 Feb 2017

(c) Aaron Amat -
Retail
Are consumers checking out of traditional retail?

Julia Ahlfeldt 26 Jan 2017

Picture:
Retail
Online shopping blasting holes in traditional retailer profits

Colleen Goko 25 Jan 2017

123RF
Marketing & Media
Business 2020: It's not about you, it's about them

Julia Ahlfeldt 7 Dec 2016

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