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Show profile Hide profileYolanda Rethabile Myoli
5 Skomolo Street
New Brighton
Port Elizabeth
6200
Mobile: +27 73 391 9496
Email: yolandarethabilemyoli@gmail.com
Nationality : South African
Ethnic Group : Black- Xhosa
ID.Numer : 9306120115086
Marital Status : Single
Languages : English, Xhosa, Zulu and Afrikaans, South Sotho
MY OBJECTIVES
As a junior candidate, considering a career in understanding the fundamentals of logistics, events and corporate communications. My aim is to secure a position in events organisation, public relations, media, communication and marketing fields. Either than my chosen field of study, I am open to career developing opportunities in any other field preferably business related.
ACADEMIC QUALIFICATION
High School Victoria Park High School - Port Elizabeth
Passed Matric (Grade 12) - November 2011
Subjects English, Xhosa,
Mathematical Literacy, Life Sciences
Business Studies, Computer Applications Technology
POST MATRIC EDUCATION
Institution University of Johannesburg (UJ)
Course Diploma: Transportation Management (First year- 2012)
Marketing Management
Contract Management
Road Transport Legislation
Strategic Management
Institution Varsity College - Port Elizabeth (2013)
Course Higher Certificate: Event Management (One year duration)
Modules Event Planning and Coordination
Event Management
End User Computing
Business Communication
Public Relations
Work Integrated Learning
Event Execution
Introduction to Project Management
Business Practice and Entrepreneurship
Marketing Principles
EMPLOYMENT EXPERIENCE
Bayport Financial Services
Head Office - Rivonia Sandton, Johannesburg
Mobile Phone ad Devices Department
Period : February 2012 - May 2012
Reporting to : Rochelle
Position : Call Centre Operations
Portfolio
Based on the In and Outbound Call centre operations.
My role encompassed:
Telephonic mobile phone top-up contract sales pitches.
Serves as first-line response for a high volume of customer incoming calls ranging from enquiries to customer contract application status to customer escalations.
Accurately and expediently satisfy cascade customer escalation.
Rely on excellent verbal and written communication skills to fulfill customer requests to guarantee satisfaction.
Justine / Avon
Port Elizabeth
Position : Sales Representative
Duration : March 2010 - October 2011
Position : Part-time Assignment
Cosmetics Sales Representative
Summary of skills
Technical Skills
Advance computer literacy on Microsoft: Word, Excel, Power Point, Outlook and Internet.
Aspirations for my existence in the Corporate Arena
Personal Skills - to be a:
Self-management, time keeping
Self-starter, fast-learner
Assertive, reliable, trustworthy
Goal and deadline orientated
Easily adapt to new environment, be sociable, friendly, honest and kind
Organisational Skills
Skilled to delegate at my superior's absence or command.
Planning, Coordinating, Project and People management.
Coaching and Guidance - people management as PA / Secretary to department head.
Broad business outlook
Learn leadership skills - to influence and assertive thinking
Interpersonal and Communication Skills
Teamwork / player
Effective listening, communicating and reading
Client Liason and People Management Skills
Prompt feedback to client escalations
Follow up on client escalations satisfaction
Sound people and communication skills
Ability to work well under pressure
REFERENCES
Rochelle
Recruitment Manager
073540670
Energy At Work agency
Mike Vermaak
Head Master
0845671957
Victoria Park High School
Yolanda Rethabile Myoli
5 Skomolo Street
New Brighton
Port Elizabeth
6200
Mobile: +27 73 391 9496
Email: yolandarethabilemyoli@gmail.com
Nationality : South African
Ethnic Group : Black- Xhosa
ID.Numer : 9306120115086
Marital Status : Single
Languages : English, Xhosa, Zulu and Afrikaans, South Sotho
MY OBJECTIVES
As a junior candidate, considering a career in understanding the fundamentals of logistics, events and corporate communications. My aim is to secure a position in events organisation, public relations, media, communication and marketing fields. Either than my chosen field of study, I am open to career developing opportunities in any other field preferably business related.
ACADEMIC QUALIFICATION
High School Victoria Park High School - Port Elizabeth
Passed Matric (Grade 12) - November 2011
Subjects English, Xhosa,
Mathematical Literacy, Life Sciences
Business Studies, Computer Applications Technology
POST MATRIC EDUCATION
Institution University of Johannesburg (UJ)
Course Diploma: Transportation Management (First year- 2012)
Marketing Management
Contract Management
Road Transport Legislation
Strategic Management
Institution Varsity College - Port Elizabeth (2013)
Course Higher Certificate: Event Management (One year duration)
Modules Event Planning and Coordination
Event Management
End User Computing
Business Communication
Public Relations
Work Integrated Learning
Event Execution
Introduction to Project Management
Business Practice and Entrepreneurship
Marketing Principles
EMPLOYMENT EXPERIENCE
Bayport Financial Services
Head Office - Rivonia Sandton, Johannesburg
Mobile Phone ad Devices Department
Period : February 2012 - May 2012
Reporting to : Rochelle
Position : Call Centre Operations
Portfolio
Based on the In and Outbound Call centre operations.
My role encompassed:
Telephonic mobile phone top-up contract sales pitches.
Serves as first-line response for a high volume of customer incoming calls ranging from enquiries to customer contract application status to customer escalations.
Accurately and expediently satisfy cascade customer escalation.
Rely on excellent verbal and written communication skills to fulfill customer requests to guarantee satisfaction.
Justine / Avon
Port Elizabeth
Position : Sales Representative
Duration : March 2010 - October 2011
Position : Part-time Assignment
Cosmetics Sales Representative
Summary of skills
Technical Skills
Advance computer literacy on Microsoft: Word, Excel, Power Point, Outlook and Internet.
Aspirations for my existence in the Corporate Arena
Personal Skills - to be a:
Self-management, time keeping
Self-starter, fast-learner
Assertive, reliable, trustworthy
Goal and deadline orientated
Easily adapt to new environment, be sociable, friendly, honest and kind
Organisational Skills
Skilled to delegate at my superior's absence or command.
Planning, Coordinating, Project and People management.
Coaching and Guidance - people management as PA / Secretary to department head.
Broad business outlook
Learn leadership skills - to influence and assertive thinking
Interpersonal and Communication Skills
Teamwork / player
Effective listening, communicating and reading
Client Liason and People Management Skills
Prompt feedback to client escalations
Follow up on client escalations satisfaction
Sound people and communication skills
Ability to work well under pressure
REFERENCES
Rochelle
Recruitment Manager
073540670
Energy At Work agency
Mike Vermaak
Head Master
0845671957
Victoria Park High School
