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Training and Development of 147 Franchised Stores & Regional Offices Supporting Staff
Conduct Training Needs Analysis
Designing and Facilitating Training Material
Managing Training Assistant and Personal Assistant
Update Franchise Operations Systems Manual

Designing, Updating & Maintaining Financial Reporting Systems (Excel);
Submission of Monthly Trading Results to Directors, CEO and Regional Managers;
Analysing the Group's Financial Data, Ratio's, Equation & Trends and provide the outcomes to the group CEO and National OPS manager for strategic forecasting, budgeting and planning;
Providing quarterly financial feedback to franchisees
Yearly Budgeting and Forecasting
Analyses of 140 stores Income Statements and advise on profitability and anomalies
Provide Financial Benchmarking on National, Regional and demographical sales and purchasing statistics and ratios
Conduct Financial Training to Regional Operations Management
Designing a Financial Key Performance Indicator program, outlining the strengths and weaknesses of the financial wellbeing of a business; Profitability / growth / Inventory Management / Shrinkage Control / GP and COST Control / Operating Expenses Control / Category Management based on Sales Contributions and Stock Turn Ratios; Company Benchmarks based on 'Centre of Excellence'
Point of Sale System Specifications Development and Testing
Data backup maintenance