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Source: © 123rf A recent study by Public Desire ranked the most 'online shopping addicted' countries

Top 10 countries most addicted to online shopping | China tops the list, UK and US follow closely

Careerbox is the starting point for many call centre careers in the local CCI base of operations in uMhlanga.

BPO industry report says Africa is becoming global CXM hub

By Lindsey Schutters 20 Jun 2024

Source: ©ammentorp via

The metaverse offers challenges and possibilities for the future of the retail industry

By Omar H. Fares 4 Jan 2023

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2020 digital holiday sales climb to $1.1tn globally - Salesforce

2020 digital holiday sales climb to $1.1tn globally - Salesforce

13 Jan 2021

#BizTrends2020: The future of retailing in sub-Saharan Africa

#BizTrends2020: The future of retailing in sub-Saharan Africa

Christele Chokossa 8 Jan 2020

#BizTrends2020: Africa's double-edged consumer demand

#BizTrends2020: Africa's double-edged consumer demand

Ailsa Wingfield 6 Jan 2020

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

Leigh Andrews 15 Nov 2019

6 trends shaping the shopping mall experience

6 trends shaping the shopping mall experience

Theresa Terblanche 23 Oct 2019

Know your business inside out with a Biz Office

Know your business inside out with a Biz Office

Bizcommunity.com 2 Oct 2019

3 steps towards 'glass boxing' your company with a Biz Press Office

3 steps towards 'glass boxing' your company with a Biz Press Office

Bizcommunity.com 23 Jul 2019

Dee Chetty, Accenture Interactive Lead for Africa.

The future of customer personalisation lies with AI

Dee Chetty 14 Jun 2019

Phygital: 6 ways to adapt, or die

Phygital: 6 ways to adapt, or die

Eben Esterhuizen 30 Apr 2019

The need for speed in modern retail

The need for speed in modern retail

Refilwe Maluleke 8 Apr 2019

#ShopperInsights2019: I love you, but...

#ShopperInsights2019: I love you, but...

Danette Breitenbach 8 Nov 2018

Visa partners Ivorian government to bring e-payment solutions

Visa partners Ivorian government to bring e-payment solutions

5 Jul 2018

Kenyan startup Tanda launches inventory-management solution

Kenyan startup Tanda launches inventory-management solution

Tom Jackson 6 Jun 2018

Nicholas Haralambous

#ECMA18: It's not an apocalypse, it's a retail revolution

Lauren Hartzenberg 26 Mar 2018

#BizTrends2018: The new rules of retail

#BizTrends2018: The new rules of retail

Lauren Hartzenberg 29 Jan 2018

New research: How employee emotions' impact on customer experience

New research: How employee emotions' impact on customer experience

4 Mar 2015

How to find best daily deals on online shopping that meet your budget

How to find best daily deals on online shopping that meet your budget

Matthew Samuel 2 Jan 2014

'Beyond Retail' for Africa

'Beyond Retail' for Africa

Danette Breitenbach 17 Dec 2013

[2013 trends] Africa's dynamic markets

[2013 trends] Africa's dynamic markets

Obaika Consulting Team 31 Jan 2013

[2013 trends] Out-of-the-box branding

[2013 trends] Out-of-the-box branding

HKLM Exco Team 31 Jan 2013

Africa's five major trends for potential growth

Africa's five major trends for potential growth

Issa Sikiti da Silva: @sikitimedia 7 Oct 2011

How to contribute to Bizcommunity, from op-ed pieces to news

How to contribute to Bizcommunity, from op-ed pieces to news

Bizcommunity.com 3 Oct 2011

[2011 trends] It's a Wild. Wired. Wellthy. World!

[2011 trends] It's a Wild. Wired. Wellthy. World!

Gisele Wertheim Aymes 18 Jan 2011

Training essential in IT sales environment

Training essential in IT sales environment

Daniel Silke 29 Dec 2010

Investment in speech analytics in call centres set to double

Published by Ovum, part of the Datamonitor group 23 Jun 2010

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