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Source: © 123rf As customer journeys become more complex, creating a more personalised two-way interaction with customers is an increasingly important requirement for brands

Messaging the preferred method for customers to interact with brands says research

#BehindtheIMC: Steve Babaeko, X3M Ideas - "Be the superheroes in a Marvel film"

#BehindtheIMC: Steve Babaeko, X3M Ideas - "Be the superheroes in a Marvel film"

11 hours

Source: Supplied. Mathieu Coquillon, co-founder and director at Mama Money.

Mama Money card simplifies banking with WhatsApp integration

27 Jun 2024

AlphaSpirit © –

The changing face of digital agencies - adapt or die

Tom Fels 15 Jun 2017

New CNN Travel multiplatform, multimedia digital destination launched

New CNN Travel multiplatform, multimedia digital destination launched

13 Jun 2017

#WNC17: Highlights from Day 2

9 Jun 2017

6,000 African reporters to be trained in digital journalism

8 Jun 2017

#Infographic: Rich media in email campaigns - challenges and their workarounds

#Infographic: Rich media in email campaigns - challenges and their workarounds

8 Jun 2017

(c) Micha Klootwijk -

#WNC17: Highlights from Day 1

8 Jun 2017

26% of media consumption will be mobile in 2019

26% of media consumption will be mobile in 2019

7 Jun 2017

How Africa can accelerate digital transformation

How Africa can accelerate digital transformation

6 Jun 2017

Five key talking points from the 2017 EMEA Adobe Summit in London

Five key talking points from the 2017 EMEA Adobe Summit in London

Kirsty Barkhuizen 6 Jun 2017

The content engine blueprint

The content engine blueprint

Cleve Gibbon 5 Jun 2017

Spearheading digital transformation in East Africa

Spearheading digital transformation in East Africa

2 Jun 2017

(c) Illustration -

Facebook, Google crack down on hate speech: EU

2 Jun 2017

Digital payments boost economic opportunity for poor

Digital payments boost economic opportunity for poor

2 Jun 2017

Africa's digital rise hooked on innovation

Africa's digital rise hooked on innovation

1 Jun 2017

Mokgatswane, Luckin and Rightford.

#IMC2017: Creatives on effective storytelling

Leigh Andrews 1 Jun 2017

Barclay, Spratt and St Clair.

#IMCConf 2017: The artificially intelligent business of big data

Leigh Andrews 1 Jun 2017

(c) ammentorp -

How digital has disrupted the traditional consultancy model

Anton Moulder 1 Jun 2017

First guidelines for Africa internet infrastructure

First guidelines for Africa internet infrastructure

31 May 2017

Microsoft launches AppFactory Academy in Ethiopia

Microsoft launches AppFactory Academy in Ethiopia

Tom Jackson 30 May 2017

Warren Moss, founder and CEO of Demographica.

#AfricaMonth: Demographica's Warren Moss on the business of B2B marketing

Leigh Andrews 29 May 2017

Cloud services from within Africa

Cloud services from within Africa

25 May 2017

Tips for maintaining your WordPress business site

Tips for maintaining your WordPress business site

Charles Mburugu 25 May 2017

Fighting fake news flames

Fighting fake news flames

Oresti Patricios 25 May 2017

Focus on the connected customer to deliver personal experiences

Focus on the connected customer to deliver personal experiences

24 May 2017

#AfricaMonth: The African opportunity in front of you

#AfricaMonth: The African opportunity in front of you

Ilse van den Berg 24 May 2017

Gen X: How to get the generation right (part 3)

Gen X: How to get the generation right (part 3)

Jessica Tennant 24 May 2017

Gen X: Decluttering misconceptions about what it means to be an adult in 2017 (part 2)

Gen X: Decluttering misconceptions about what it means to be an adult in 2017 (part 2)

Jessica Tennant 23 May 2017

(L-R): Nic Rudnick, CEO, Liquid Telecoms; Uche Ofodile, Regional Head, Africa Express Wi-Fi, Facebook; Artur Mendes, CCO, Angola Cables; Funke Opeke, CEO, MainOne; Chris Wood, CEO, WIOCC and Chris George, Strategic Initiatives, Google, at the 2017 International Telecoms Week, held in Chicago, this past week.

Greater investments needed to drive data explosion in Africa

22 May 2017

Gen X: From rebellious, slacker youth generation to trailblazers of profound social change (part 1)

Gen X: From rebellious, slacker youth generation to trailblazers of profound social change (part 1)

Jessica Tennant 19 May 2017

Chantel Troskie, customer experience account manager at Oracle SA.

Get ready for the AI startup retail CX revolution

Leigh Andrews 18 May 2017

More Digital news

More news

AlphaSpirit © –

The changing face of digital agencies - adapt or die

Tom Fels 15 Jun 2017

New CNN Travel multiplatform, multimedia digital destination launched

New CNN Travel multiplatform, multimedia digital destination launched

13 Jun 2017

#WNC17: Highlights from Day 2

9 Jun 2017

6,000 African reporters to be trained in digital journalism

8 Jun 2017

#Infographic: Rich media in email campaigns - challenges and their workarounds

#Infographic: Rich media in email campaigns - challenges and their workarounds

8 Jun 2017

(c) Micha Klootwijk -

#WNC17: Highlights from Day 1

8 Jun 2017

26% of media consumption will be mobile in 2019

26% of media consumption will be mobile in 2019

7 Jun 2017

How Africa can accelerate digital transformation

How Africa can accelerate digital transformation

6 Jun 2017

Five key talking points from the 2017 EMEA Adobe Summit in London

Five key talking points from the 2017 EMEA Adobe Summit in London

Kirsty Barkhuizen 6 Jun 2017

The content engine blueprint

The content engine blueprint

Cleve Gibbon 5 Jun 2017

Spearheading digital transformation in East Africa

Spearheading digital transformation in East Africa

2 Jun 2017

(c) Illustration -

Facebook, Google crack down on hate speech: EU

2 Jun 2017

Digital payments boost economic opportunity for poor

Digital payments boost economic opportunity for poor

2 Jun 2017

Africa's digital rise hooked on innovation

Africa's digital rise hooked on innovation

1 Jun 2017

Mokgatswane, Luckin and Rightford.

#IMC2017: Creatives on effective storytelling

Leigh Andrews 1 Jun 2017

Barclay, Spratt and St Clair.

#IMCConf 2017: The artificially intelligent business of big data

Leigh Andrews 1 Jun 2017

(c) ammentorp -

How digital has disrupted the traditional consultancy model

Anton Moulder 1 Jun 2017

First guidelines for Africa internet infrastructure

First guidelines for Africa internet infrastructure

31 May 2017

Microsoft launches AppFactory Academy in Ethiopia

Microsoft launches AppFactory Academy in Ethiopia

Tom Jackson 30 May 2017

Warren Moss, founder and CEO of Demographica.

#AfricaMonth: Demographica's Warren Moss on the business of B2B marketing

Leigh Andrews 29 May 2017

Cloud services from within Africa

Cloud services from within Africa

25 May 2017

Tips for maintaining your WordPress business site

Tips for maintaining your WordPress business site

Charles Mburugu 25 May 2017

Fighting fake news flames

Fighting fake news flames

Oresti Patricios 25 May 2017

Focus on the connected customer to deliver personal experiences

Focus on the connected customer to deliver personal experiences

24 May 2017

#AfricaMonth: The African opportunity in front of you

#AfricaMonth: The African opportunity in front of you

Ilse van den Berg 24 May 2017

Gen X: How to get the generation right (part 3)

Gen X: How to get the generation right (part 3)

Jessica Tennant 24 May 2017

Gen X: Decluttering misconceptions about what it means to be an adult in 2017 (part 2)

Gen X: Decluttering misconceptions about what it means to be an adult in 2017 (part 2)

Jessica Tennant 23 May 2017

(L-R): Nic Rudnick, CEO, Liquid Telecoms; Uche Ofodile, Regional Head, Africa Express Wi-Fi, Facebook; Artur Mendes, CCO, Angola Cables; Funke Opeke, CEO, MainOne; Chris Wood, CEO, WIOCC and Chris George, Strategic Initiatives, Google, at the 2017 International Telecoms Week, held in Chicago, this past week.

Greater investments needed to drive data explosion in Africa

22 May 2017

Gen X: From rebellious, slacker youth generation to trailblazers of profound social change (part 1)

Gen X: From rebellious, slacker youth generation to trailblazers of profound social change (part 1)

Jessica Tennant 19 May 2017

Chantel Troskie, customer experience account manager at Oracle SA.

Get ready for the AI startup retail CX revolution

Leigh Andrews 18 May 2017

World first: Open Trial justice application launches in Malawi

World first: Open Trial justice application launches in Malawi

18 May 2017

The three requirements for .Africa domain registrars

The three requirements for .Africa domain registrars

17 May 2017

New digital destination for African sports fans

New digital destination for African sports fans

17 May 2017

Fabien Delanaud.

Bridging the digital divide in Africa

Fabien Delanaud 16 May 2017

How free Wi-Fi is changing the trade show industry

How free Wi-Fi is changing the trade show industry

Sam Smith 16 May 2017

(c) 123branex -

Making sense of traditional, new TV content platforms

Alan Smith 12 May 2017

Alphaspirit © –

Blowing out the walls

Gil Sperling 11 May 2017

Opera injects $100 million in African digital economy

Opera injects $100 million in African digital economy

11 May 2017

Surge in demand for mobile connectivity

Surge in demand for mobile connectivity

9 May 2017

Satellites driving digitalisation in Africa

Satellites driving digitalisation in Africa

Laurent Petit 9 May 2017

More Digital news

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