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Customer Experience Africa Awards return for 2nd Edition
Customer Experience Africa Awards return for 2nd Edition
Source:
Digital advertising group Aleph launches payment unit

18 Aug 2023

Brands must balance digital innovation and trust to serve Africa's consumers - study
Brands must balance digital innovation and trust to serve Africa's consumers - study

17 Apr 2023

mSurvey launches first CX survey in Kenya
mSurvey launches first CX survey in Kenya

16 Nov 2017

#Trending: The rise of consumer resilience
#Trending: The rise of consumer resilience

  7 Nov 2017

Zimbabwe Customer Satisfaction Index launched
Zimbabwe Customer Satisfaction Index launched

24 Oct 2017

The power of consumer insights (combined with woke strategy and creative)
The power of consumer insights (combined with woke strategy and creative)

  20 Oct 2017

Simelane and Cooper.
#BODCT: Surprise! THIS is today's African consumer

  11 Oct 2017

Mitigate market disruption by maximising customer experience
Mitigate market disruption by maximising customer experience

  11 Sep 2017

rawpixel ©
Why do some brands still shy away from giving consumers experiences?

  8 Sep 2017

Zimbabwe turns the spotlight on customer experience
Zimbabwe turns the spotlight on customer experience

23 Aug 2017

Joe Fuster
#CEMAfrica2017: ‘Remember that I'm human' - your customer

  21 Aug 2017

Phakiso Tlali
#CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

  18 Aug 2017

Maksym Chornii © –
#CEMAfrica2017: "Be an experience business or be out of business" - Adobe

  17 Aug 2017

You hired them, now trust them to get the job done. JR Bale © –
#CEMAfrica2017: Your employees are always on - now TRUST THEM

  17 Aug 2017

Simply put? Cut the red tape and empower your staff. Scott Griessel © –
#CEMAfrica2017: CX predictions for the future, action to take TODAY

  16 Aug 2017

Analytics is critical, but data is being left out
Analytics is critical, but data is being left out

  27 Jul 2017

Creating great customer service to elevate business
Creating great customer service to elevate business

14 Jul 2016

Heino Gehle
Disruption through the on-demand economy

1 Jul 2016

Strat planning for client service and non-planners: Cape Town, 10 April

Stratplanning  3 Apr 2013

Zim business launch customer service organisation

  7 May 2008

More CRM, CX, UX news

More news

mSurvey launches first CX survey in Kenya
mSurvey launches first CX survey in Kenya

16 Nov 2017

#Trending: The rise of consumer resilience
#Trending: The rise of consumer resilience

  7 Nov 2017

Zimbabwe Customer Satisfaction Index launched
Zimbabwe Customer Satisfaction Index launched

24 Oct 2017

The power of consumer insights (combined with woke strategy and creative)
The power of consumer insights (combined with woke strategy and creative)

  20 Oct 2017

Simelane and Cooper.
#BODCT: Surprise! THIS is today's African consumer

  11 Oct 2017

Mitigate market disruption by maximising customer experience
Mitigate market disruption by maximising customer experience

  11 Sep 2017

rawpixel ©
Why do some brands still shy away from giving consumers experiences?

  8 Sep 2017

Zimbabwe turns the spotlight on customer experience
Zimbabwe turns the spotlight on customer experience

23 Aug 2017

Joe Fuster
#CEMAfrica2017: ‘Remember that I'm human' - your customer

  21 Aug 2017

Phakiso Tlali
#CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

  18 Aug 2017

Maksym Chornii © –
#CEMAfrica2017: "Be an experience business or be out of business" - Adobe

  17 Aug 2017

You hired them, now trust them to get the job done. JR Bale © –
#CEMAfrica2017: Your employees are always on - now TRUST THEM

  17 Aug 2017

Simply put? Cut the red tape and empower your staff. Scott Griessel © –
#CEMAfrica2017: CX predictions for the future, action to take TODAY

  16 Aug 2017

Analytics is critical, but data is being left out
Analytics is critical, but data is being left out

  27 Jul 2017

Creating great customer service to elevate business
Creating great customer service to elevate business

14 Jul 2016

Heino Gehle
Disruption through the on-demand economy

1 Jul 2016

Strat planning for client service and non-planners: Cape Town, 10 April

Stratplanning  3 Apr 2013

Zim business launch customer service organisation

  7 May 2008

More CRM, CX, UX news

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