Technology Case study South Africa

Can we really be productive and collaborative working from home?

Many employees do not have access to Wi-Fi or stable internet connections during the pandemic, therefore companies have to think of other ways to ensure productivity at home.
Photo by Andrew Neel on Unsplash
Photo by Andrew Neel on Unsplash

All it takes is one major event or natural disaster to disrupt the way businesses operate, which can ultimately negatively impact productivity and the bottom line. These events can often prevent us from working in our corporate offices, conducting business on the road and confining us to our homes.

However, many of us are ingrained with the concept of travelling to a location to meet with clients, partners, industry associates or collaborate with fellow employees to “get business done” because, let’s face it, there really is no complete replacement for the face-to-face. But in today’s highly connected business world, staying connected doesn’t always require us to be in the same physical space to be engaged, present and productive.

One-way organisations can help their workforce stay productive in the midst of travel restrictions is by providing the same corporate access and digital experience they would receive while at the office. This is critical in South Africa, as many employees do not have access to Wi-Fi or stable internet connections in their homes, never mind other IT infrastructure.

This starts with having a seamless and secure onramp into corporate resources. Tools such as remote access points paired with secure network access that follows you, no matter where you are, can keep you connected and help you remain competitive when time is money.

Remote access points

Technology really has come a long way and companies like Aruba have created hardware and software solutions that extend the corporate employee experience to anywhere they choose to be productive. Employees today have a wealth of remote working options that they can employ when the need arises, such as remote access points or RAPs.

RAPs come preconfigured, so any employee can simply plug into any existing internet connection and they’re ready to work. IT departments can securely extend the corporate enterprise network to every remote employee to easily overcome common issues, such as having to repeatedly log in and authenticate in order to access applications, that make traditional remote networking painful.

Another benefit is that RAPs support centralised management of data, voice and video applications, including wired voice over IP desk phones, printers and other IoT devices. In South Africa, digital skills are scarce, which has made many companies hesitant to go fully digital.

Businesses must understand that implementing a new digital solution will require some level of training on on-ramping for employees. At Aruba, we have made this process as simple as possible and since most employees don’t have a degree in IT, RAPs are simple for any employee to power up since they’re essentially plug-and-play, meaning that anyone, even those with a limited tech background, can get connected and stay productive at this time.

Joining digital and physical

No matter the reason behind an organisation’s decision to implement a remote working protocol, the fact is that technology advancements are helping to bridge the digital and physical worlds. In other words, experiences that were once only thought possible through in-person interaction can now be had without physically being in the same room.

When combined with skyrocketing costs, associated productivity loss from travel, as well as the physical and mental fatigue that comes with navigating airports and juggling time zones, many organisations are re-thinking the possibilities around remote working simply because the technology is now capable of delivering an experience very similar to that of in-person interaction to the point where many of the benefits of the daily commute into the corporate offices and long haul travel for business may no longer be worth it.

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