The HotelTechAwards has named RoomRaccoon as Best Hotel Management System in the World for the second year in a row. RoomRaccoon was also awarded the Hoteliers Choice and the Best Place to Work.
The tech awards is a data-driven awards platform with winners determined not by a handful of judges or popularity votes, but by product reviews from a global community of thousands of verified hotel technology users across more than 120 countries.
"This years' competition was stronger than ever, which makes this award even more valuable to us," says Niels Verspui, country manager of RoomRaccoon South Africa.
"Although the industry is going through turbulent times, RoomRaccoon is doing everything within its power to support and prepare our hoteliers for a stronger comeback after this crisis. To receive this award, with recognition from more than 300 of our clients who submitted reviews, shows that we’re on the right path."
User feedback specifically appreciates the completeness, ease of use and advanced features like online check-in and the upsell tool. This results in a higher RevPAR and increased productivity.
Despite the fact that 2020 was a difficult year for the whole industry, RoomRaccoons' revenue has grown by 70% over the last year and the organisation has doubled the number of employees from 20 to 40 people. By opening new offices in Spain, France, Germany and Belgium the number of focus markets has increased to ten in the EMEA region