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Safeguarding healthcare professionals from burnout

South Africa's chronic medical human resources shortage puts overloaded healthcare professionals at greater risk of burnout, endangering both them and their patients.
Image source: Getty/Gallo
Image source: Getty/Gallo
Doctors are 2.5 times more likely to commit suicide than the general population, while physician burnout is a leading cause of medical error, past president of the South African Society of Psychiatrists (SASOP) Professor Bernard Jansen van Rensburg says.

Suicides of prominent medical professionals and university students in the past year have turned the spotlight on mental wellness and the need to remove the stigma from mental health conditions, particularly among medical professionals themselves.

Awareness needs to start at student level, and medical education institutions need to “put more emphasis on doctors realising their limitations and recognising their humanity and fallibility”.

The problem is not unique to South Africa – studies in the USA, UK and Australia have all shown that doctors, specialists, nurses and other medical professionals are at higher risk of burnout and suicide, and they are also less likely to seek help.

The American Foundation for Suicide Prevention found that depression was an equally significant risk factor in the suicide deaths of both physicians and non-physicians, but that the physicians were far less likely to have been receiving mental health treatment.

Burnout is a very real state

Jansen van Rensburg says burnout was not a medical diagnosis in itself but was a combination of conditions such as stress, anxiety and depression, signalled by emotional exhaustion, detachment or lack of empathy with patients, and a reduced sense of job satisfaction or professional achievement.

“Burnout is a very real state that has a significant impact on sufferers and their productivity and performance at work as well as on their personal lives and relationships, heightening the risk of drug or alcohol abuse as a coping mechanism, and sufferers experiencing suicidal thoughts,” he says.

It can lead to errors of judgment and it affects doctors’ prescribing habits, test ordering and overall professional behaviour. It is also a risk factor for injury and other mental and physical health conditions.

“Doctors and other medical professionals who are highly critical of others and themselves tend to blame themselves for their own illnesses, and are more at risk of major depression and other mental disorders that can lead to suicide.

“They tend to be reluctant to approach their professional colleagues for help and rather ‘self-medicate’ for symptoms such as anxiety or insomnia.

They also slip into risky coping mechanisms such as alcohol and drugs, and isolate themselves from those who could support them – family, friends and their professional community,” Jansen van Rensburg says.

Doctors needed to be self-aware and vigilant on their own vulnerabilities and possibly risky coping mechanisms, and not “suffer in silence”, referring to the self-administered Maslach Burnout Inventory questionnaire as a simple means for practitioners to check in on their own health.

“Those in the medical profession need to know that a mental health condition not dealt with is more likely in the long run to negatively affect their practice and professional reputation, and that it’s best to rather ask for help early in their career,” he says.

Organisational responsibility

There was also a responsibility at an organisational level for management in the healthcare system to acknowledge the existence of the problem, to develop targeted interventions and to promote resilience and self-care.

“Leaders and managers of medical teams should also show that they are open to feedback, respect the opinions of others, including less-experienced colleagues, and to empower team members to do their work and advance in their careers,” he says.

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