Did a computer intrusion at a Best Western hotel in Germany open the door for a hacker to steal the records of 8 million customers and pull off "the greatest cyber-heist in world history", as a Scottish newspaper put it? Or was the incident a significantly more minor affair, affecting only 10 customers at the one facility, as claimed by Best Western International?
The Phoenix-based hotel chain and the Sunday Herald newspaper of Scotland are duking it out over the paper's story on the data breach. Best Western calls the article "grossly unsubstantiated" and "largely erroneous".
