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Exploring the inter-connectedness of commitment, delight, and loyalty in SA retail banking

South African retail banks need to develop an enhanced understanding of what it is that keeps customers loyal if they are to remain competitive, says Prof. Mornay Roberts-Lombard...

Mornay Roberts-LombardBy Mornay Roberts-Lombard 2 days ago

New Africa cross-border payments system to boost trade

Pan-African Payment and Settlement System launched...

3 days ago

#BizTrends2022: 5 trends driving digital payments
#BizTrends2022: 5 trends driving digital payments

2022 will be about making payment processes as frictionless as possible, by minimising the barriers of buying - from alternative payment methods to improved banking integration, says PayFast's Colleen Harrison...

Colleen HarrisonBy Colleen Harrison 19 Jan 2022

Source: Supplied
Top 10 global consumer trends revealed for 2022 - Euromonitor

Radical lifestyle shifts motivated consumers to make intentional, mindful and ambitious decisions in 2021. Now, consumers are putting their plans into motion...

17 Jan 2022

Source: ©Ivan Kruk via
Global e-commerce payment transactions to surpass $7.5tn by 2026

As omnichannel retail momentum accelerates, the value of global e-commerce payment transactions will exceed $7.5tn by 2026, from $4.9tn in 2021...

17 Jan 2022

Albé Geldenhuys, founder, USN
USN partners with Fledge Capital to fuel expansion

Fledge Capital has acquired a 25% direct shareholding in Ultimate Sports Nutrition, the fast-growing sports nutrition brand...

13 Jan 2022

Inflation close to peaking; US consumer pricing reports biggest spike in 40 years

The increase in consumer prices in the US has culminated in the largest annual rise in inflation in nearly four decades...

13 Jan 2022

Source: Getty
Subscription economy to hit $275bn in 2022: Where's the growth coming from?

The global market value of the subscription economy will grow to $275bn in 2022, rising from $224bn in 2021, a new Juniper Research study has found...

11 Jan 2022

Source: Dolgachov -
Online retail trends taking root in 2022

Bidorbuy marketing manager Anne-Marie Green identifies key trends set to feature strongly in the online shopping space this year...

11 Jan 2022

Source: Reuters/Mike Blake
Bouncing back: Embattled Steinhoff to list America's Mattress Firm

Mattress Firm looks set to reemerge as a publicly-traded company almost six years after it was acquired by Steinhoff, and just over four years after Steinhoff imploded in a billion-rand accounting scandal...

By Sasha Planting 11 Jan 2022

#BizTrends2022: How online shopping will push the retail boundaries
#BizTrends2022: How online shopping will push the retail boundaries

As Covid-19 is set to consume yet another year, brick and mortar stores are realising they need to move faster on expanding their omnichannel repertoire to meet consumers' changing needs, says NielsenIQ's MD...

Ged NooyBy Ged Nooy 10 Jan 2022

Source: Supplied. Ruhling Herbst, Programme Sponsor for TCIB at BankservAfrica
#BizTrends2022: Payments for Africa's digitally savvy consumers

Africa's youthful and digitally active population are driving exciting changes - including in cross-border payments...

Ruhling HerbstBy Ruhling Herbst 7 Jan 2022

#BizTrends2022: What's next for retailing in Africa?
#BizTrends2022: What's next for retailing in Africa?

In the aftermath of lockdowns that led to divestments, delays in expansion plans and bankruptcy, the crisis also offered new opportunities to existing and new players to improve their market penetration across Africa...

Christele ChokossaBy Christele Chokossa 5 Jan 2022

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