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Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

Will technologies like AI mean the end of human engagement and shopping in a physical retail store? Will we become completely dependent on IoT technology for shopping? Will we rely on a fridge to remind us of our shopping lists?

2 days ago

10 retail trends for 2019

For the retail sector as a whole - and for physical stores in particular - 2019 will be a year of reinvention...

By Jackie Kalis 2 days ago

How to use design thinking to build the next Amazon

Anyone aspiring to build the next Amazon needs to adopt a similar approach to Jeff Bezos's insistence on an empty chair...

By Anne-marie le Roux 3 days ago

Leveraging digital technology to boost Nigeria's MSMEs

Thinking through and executing a digital business model requires a fundamental shift in strategy...

4 Jul 2019

Amazon is turning 25 - here's a look back at how it changed the world

A quarter of a century ago, on 5 July 1994, a company, which shared a name with the world's largest river, was incorporated. It sold books to customers who got to its website through a dial-up modem...

By Venkatesh Shankar 4 Jul 2019

3 trends in retailtainment

'Retailtainment' is described as the use of "ambiance, emotion, sound and activity to get customers interested in the product and in a mood to buy"...

By Eben Esterhuizen 3 Jul 2019

What the latest technological innovation means for the future of retail

With neverending technological innovation, what will retail look like in the next 20 to 30 years?

By Maroefah Smith 2 Jul 2019

How interior décor helps create immersive retail experiences

Canon deciphers the importance of the settings and ambiences of physical shops as they become more than just a buying space, an opportunity for the brand to build and maintain relationships...

1 Jul 2019

Steps to regional integration for Africa's prosperity

The African Development Bank Annual Meetings concluded with consensus on ways to fast-track regional integration...

17 Jun 2019

'To integrate Africa, bring down the walls'

"To integrate Africa, bring down the walls," African Development Bank President Akinwumi Adesina urged at the 2019 AfDB Annual Meetings Open in Malabo...

17 Jun 2019

The future of customer personalisation lies with AI

Laying the foundation for a future where personalisation platforms can architect previously unimagined customer experiences...

By Dee Chetty 14 Jun 2019

How Nomanini built its remote POS voucher platform

The World Bank estimates that 66% of people living in Sub-Saharan Africa do not have bank accounts...

13 Jun 2019

#AfricaMonth: Quicket striving to become first pan-African ticketing company

Quicket founders, James Tagg and James Hedley elaborate on the company's aggressive growth trajectory, especially throughout Africa, on what it is that sets them apart and on their future plans...

By Juanita Pienaar 3 Jun 2019

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