Omnichannel customer experience | Bizcommunity

Omnichannel customer experience | Bizcommunity

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Source: © 123rf Upstream CMO, Chrysa Karamanidi, and head of product & growth, Katerina Matthaiou, highlight the importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

Marketing

The importance of deploying omnichannel marketing strategies and why martech can accelerate their adoption

12 Dec 2023

Wellness Warehouse launches next-generation loyalty app

Health & Beauty

Wellness Warehouse launches next-generation loyalty app

Issued by FHA - FITNESS HEALTH AND ACTIVE 23 Jun 2023

Mayen Warrie, key account executive at Infobip Nigeria

Services

Elevating the e-commerce experience with omnichannel adoption

Mayen Warrie 9 Nov 2022

Image supplied. South Africans are shopping at fewer retailers but spending more per trip

Trends

5 trends influencing the retail landscape

Michael Smollan 19 Sep 2022

Langa Dube appointed TCS country manager for South Africa

Services

Langa Dube appointed TCS country manager for South Africa

25 Feb 2022

Luxury giant invites startups to enter LVMH Innovation Award 2022

Fashion & Homeware

Luxury giant invites startups to enter LVMH Innovation Award 2022

31 Jan 2022

Marketing

Where is digital marketing heading for SA retailers in 2022?

Ewoudt Cloete 18 Jan 2022

CRM, CX, UX

What are the core requirements for building an omnichannel customer experience?

Brent Haumann 16 Aug 2021

5 reasons why a B2B e-commerce solution is fundamental

Digital

5 reasons why a B2B e-commerce solution is fundamental

Andre Adendorff 8 Feb 2021

5 lessons learned from a Black Friday customer experience fail

Sales

5 lessons learned from a Black Friday customer experience fail

Catherine Murray 7 Nov 2019

#GoogleRetail: No room for silos in omnichannel retail

E-commerce

#GoogleRetail: No room for silos in omnichannel retail

Lauren Hartzenberg 6 Nov 2018

Customer experience focus for East Africa

CRM, CX, UX

Customer experience focus for East Africa

24 Oct 2018

Online shopping and the rapid globalisation of shoppers and retailers

E-commerce

Online shopping and the rapid globalisation of shoppers and retailers

Mark McCallum 31 May 2017

Genesys forum addresses the laws of innovation

ICT

Genesys forum addresses the laws of innovation

17 Jan 2017

Genesys to acquire Interactive Intelligence in $1.4b deal

ICT

Genesys to acquire Interactive Intelligence in $1.4b deal

6 Sep 2016

C-Suite must lead customer engagement: the Economist Intelligence Unit Study reveals

Services

C-Suite must lead customer engagement: the Economist Intelligence Unit Study reveals

26 Jun 2015

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