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Interactive+Intelligence+Africa | Bizcommunity

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Results for Interactive+Intelligence+Africa

News

CX demands to be harnessed by analytics
ICT
CX demands to be harnessed by analytics

Deon Scheepers 8 Jan 2016

SA contact centres set to grow
ICT
SA contact centres set to grow

17 Sep 2015

sheelamohan via
ICT
Contact centres: cog in the machine or customer experience hub?

19 May 2015

Retail
SA yet to fully appreciate the value of the call centre

7 Mar 2013

Marketing & Media
Social media integration on the rise

7 Mar 2013

Social media may boost customer service
ICT
Social media may boost customer service

7 Mar 2013

Call centres grow up to 15% a year
ICT
Call centres grow up to 15% a year

7 Mar 2013

Marketing & Media
New product enables companies to deploy mobile applications rapidly

26 Oct 2012

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