Trends CRM, CX, UX

Adelaide Tshabalala is a published, award-winning strategist with over 14 years of experience in communications. Currently a Chief Digital Officer at Nerdware, she continues to break boundaries in digital marketing, data-driven strategies, and brand development..

Jacques Du Bruyn is the Managing Director of Flume, a full-service Digital & PR Marketing Agency based in Johannesburg and Cape Town. He is a UJ and Vega School graduate with an honours degree in Brand Strategy..