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    Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.
    #YouthMonth: Navigating the intersection of finance and tech in FinOps 
    #BizTrends: 6 global retail trends making their mark in FMCG
    #BizTrends: 6 global retail trends making their mark in FMCG

    By Lauren Hartzenberg 10 Feb 2023

    5 ways retail will double-down on digital in 2023
    5 ways retail will double-down on digital in 2023

    24 Jan 2023

    Source: Supplied
    Just 40% of shoppers trust retailers to fulfill orders as promised

    22 Nov 2021

    How retailers are going digital-first this holiday season
    How retailers are going digital-first this holiday season

      15 Nov 2021

    Source: ©gajus -
    How Covid-19 accelerated retailer investment in tech

    6 Jul 2021

    Source: Getty
    Global shopper confidence surging as consumers return to stores - study

    30 Jun 2021

    Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher
    How Bezos and Amazon changed the world

      4 Feb 2021

    Gustavo via Pexels
    Global consumers ease back into in-store shopping - report

    4 Sep 2020

    1 in 4 consumers tried a new brand during pandemic - global report
    1 in 4 consumers tried a new brand during pandemic - global report

    12 Aug 2020

    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on
    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

      24 Jul 2020

    Customer experience will help retailers overcome the financial hit from coronavirus
    Customer experience will help retailers overcome the financial hit from coronavirus

      6 Jul 2020

    Chatbots to facilitate $142bn of consumer retail spend by 2024
    Chatbots to facilitate $142bn of consumer retail spend by 2024

    12 Mar 2020

    South African retail vs the coronavirus
    South African retail vs the coronavirus

      9 Mar 2020

    The most valuable global retail brands for 2019
    The most valuable global retail brands for 2019

    14 May 2019

    Successful retail chatbot interactions to grow eightfold by 2023
    Successful retail chatbot interactions to grow eightfold by 2023

    9 May 2019

    Elevated sensorial experiences drive shoppers back to stores
    Elevated sensorial experiences drive shoppers back to stores

    15 Jan 2019

    How China is rebooting retail
    How China is rebooting retail

      6 Apr 2018

    Image credit: Alok Sharma - .
    New research suggests organisations should embrace new messaging culture

    6 Dec 2017

    Tailoring the customer experience boosts online sales
    Tailoring the customer experience boosts online sales

      31 Oct 2017

    Service now trumps price for Asian consumers: survey

    29 Aug 2013

    Rapid growth in use of social media for customer service by Chinese consumers
    Rapid growth in use of social media for customer service by Chinese consumers

      17 Jun 2011

    Insurance marketers too focussed on acquisition
    Insurance marketers too focussed on acquisition

    22 Sep 2010

    Merkle expands into China
    Merkle expands into China

    17 Sep 2010

    More CRM news

    More news

    Source: Supplied
    Just 40% of shoppers trust retailers to fulfill orders as promised

    22 Nov 2021

    How retailers are going digital-first this holiday season
    How retailers are going digital-first this holiday season

     15 Nov 2021

    Source: ©gajus -
    How Covid-19 accelerated retailer investment in tech

    6 Jul 2021

    Source: Getty
    Global shopper confidence surging as consumers return to stores - study

    30 Jun 2021

    Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher
    How Bezos and Amazon changed the world

     4 Feb 2021

    Gustavo via Pexels
    Global consumers ease back into in-store shopping - report

    4 Sep 2020

    1 in 4 consumers tried a new brand during pandemic - global report
    1 in 4 consumers tried a new brand during pandemic - global report

    12 Aug 2020

    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on
    Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

     24 Jul 2020

    Customer experience will help retailers overcome the financial hit from coronavirus
    Customer experience will help retailers overcome the financial hit from coronavirus

     6 Jul 2020

    Chatbots to facilitate $142bn of consumer retail spend by 2024
    Chatbots to facilitate $142bn of consumer retail spend by 2024

    12 Mar 2020

    South African retail vs the coronavirus
    South African retail vs the coronavirus

     9 Mar 2020

    The most valuable global retail brands for 2019
    The most valuable global retail brands for 2019

    14 May 2019

    Successful retail chatbot interactions to grow eightfold by 2023
    Successful retail chatbot interactions to grow eightfold by 2023

    9 May 2019

    Elevated sensorial experiences drive shoppers back to stores
    Elevated sensorial experiences drive shoppers back to stores

    15 Jan 2019

    How China is rebooting retail
    How China is rebooting retail

     6 Apr 2018

    Image credit: Alok Sharma - .
    New research suggests organisations should embrace new messaging culture

    6 Dec 2017

    Tailoring the customer experience boosts online sales
    Tailoring the customer experience boosts online sales

     31 Oct 2017

    Service now trumps price for Asian consumers: survey

    29 Aug 2013

    Rapid growth in use of social media for customer service by Chinese consumers
    Rapid growth in use of social media for customer service by Chinese consumers

     17 Jun 2011

    Insurance marketers too focussed on acquisition
    Insurance marketers too focussed on acquisition

    22 Sep 2010

    Merkle expands into China
    Merkle expands into China

    17 Sep 2010

    More CRM news

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