Subscribe to industry newsletters

#YouthMonth

#AfricaMonth

Kids are becoming more active adopters of e-commerce sites
Kids are becoming more active adopters of e-commerce sites

Children are becoming more active adopters of e-commerce sites. Their interest in online shopping has more than tripled in the last 12 months - from 2% to 9%...

14 Jun 2019

Image supplied.
Unilever launches online store on Jumia

Unilever has launched its online store on Jumia dubbed the 'Everyday Essentials Store'...

11 Jun 2019

DHL rolls out e-commerce platform to more markets in Africa
DHL rolls out e-commerce platform to more markets in Africa

DHL Africa eShop has seen impressive growth since launching and has now been rolled out to nine more countries across sub-Saharan Africa...

10 Jun 2019

Image supplied.
SMEs confident e-commerce platform will help with business growth

A group of small and micro business owners has said they are confident that Jumia will continue helping their businesses achieve significant growth...

10 Jun 2019

How social media has become a breeding ground for counterfeit sales
How social media has become a breeding ground for counterfeit sales

As much as people love social media, there is a dark side to it too - one involving counterfeit goods and billions of Rands of lost revenue for companies and governments the world over...

7 Jun 2019

From left to right Michael Kennedy, James Hedley and James Tagg.
#AfricaMonth: Quicket striving to become first pan-African ticketing company

Quicket founders, James Tagg and James Hedley elaborate on the company's aggressive growth trajectory, especially throughout Africa, on what it is that sets them apart and on their future plans...

By Juanita Pienaar 3 Jun 2019

The most valuable global retail brands for 2019
The most valuable global retail brands for 2019

The results of the second annual BrandZ Top 75 Most Valuable Global Retail Brands have been revealed. The research shows that the world's most valuable retail brands are worth $339 billion more...

14 May 2019

Instagram's @shop a curated showcase of shoppable products
Instagram's @shop a curated showcase of shoppable products

Instagram has launched a @shop account, essentially a curation of posts from online merchants that sell products through the image-sharing app.

14 May 2019

Successful retail chatbot interactions to grow eightfold by 2023
Successful retail chatbot interactions to grow eightfold by 2023

The global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6 billion in 2019, as AI offers compelling new engagement solutions...

9 May 2019

Phygital: 6 ways to adapt, or die
Phygital: 6 ways to adapt, or die

Innovative phygital business models, where bricks and mortar and digital seamlessly integrate, are popping up across the globe. But the best phygital experiences still remain aligned with old-school sales strategies...

By Eben Esterhuizen 30 Apr 2019

Online marketplace Thola Africa shines a light on local artisans
Online marketplace Thola Africa shines a light on local artisans

New online marketplace Tholaafrica.com is making it easier to shop African artisanal wares, with its selection of bespoke fashion and décor crafted by local creatives and designers...

26 Apr 2019

New study reveals top trends in online payments in MENA
New study reveals top trends in online payments in MENA

In the fourth quarter of 2018, the approval rate rose by 5.1% bringing MENA's rate just 3% behind the rest of the world. Due to the high transaction value in the travel industry, card approval rates have seen a slower growth rate than other industries...

By Fundisiwe Maseko 25 Apr 2019

Landmark NYSE listing for Africa's unicorn, Jumia
Landmark NYSE listing for Africa's unicorn, Jumia

Pan-African e-commerce platform, Jumia, has become the first African startup to list on the New York Stock Exchange...

15 Apr 2019

DHL launches Africa eShop, connecting global brands with African shoppers
DHL launches Africa eShop, connecting global brands with African shoppers

DHL Express has launched Africa eShop, a platform enabling customers to shop directly from more than 200 US- and UK-based online retailers...

11 Apr 2019

The need for speed in modern retail
The need for speed in modern retail

In an age where leisure time is an increasingly precious commodity, customers are placing an even greater premium on convenience...

By Refilwe Maluleke 8 Apr 2019

PwC releases consumer insights survey for 2019
PwC releases consumer insights survey for 2019

Anton Hugo, retail & consumer leader for PwC Africa and associate directors Rashaad Fortune and Andries Geertsema presented PwC's 2019 Global Consumer Insights Survey at the Peech Hotel in Johannesburg on 3 April...

3 Apr 2019

African retailers have the opportunity to re-imagine a data-driven sector
African retailers have the opportunity to re-imagine a data-driven sector

Transforming retail starts with the business model, not the technology...

By Toros Esim 27 Mar 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?
#ECO19: Is your mobile commerce strategy excluding the mass market?

When you design for mobile, consider who you're building for. For the small percentage with beautiful, high-end phones, or for 61% of the market?

By Lauren Hartzenberg 22 Mar 2019

Image source: Gallo/Getty.
Focus shifts to a mobile economy in Africa

Africa is set to be the next big mobile market and the mobile economy is expected to generate more than $150 billion by 2022 to Africa's GDP...

By Josephine Wawira 19 Mar 2019

8 trends driving innovation in sub-Saharan Africa
8 trends driving innovation in sub-Saharan Africa

Across all consumer industries, innovation in sub-Saharan Africa is seeing new products and services offered to address challenges the continent faces...

12 Mar 2019

Why the rise of digital commerce holds promise for Africa
Why the rise of digital commerce holds promise for Africa

80 million young people will benefit from the rise of digital commerce in Africa by 2030, according to a new report released by the Mastercard Foundation in partnership with BFA...

28 Feb 2019

Keeping on trend in digital retail
Keeping on trend in digital retail

As we approach the third month of 2019, some interesting trends are being predicted and already seen, in the retail and online market segment. Considering that December was a tough one for SA retailers...

27 Feb 2019

5 branding and packaging trends R&D managers need to know
5 branding and packaging trends R&D managers need to know

If 2018 was the year of limited-edition packaging and personalisation (think FIFA World Cup 2018), 2019 promises to be the year of retro designs and futuristic formulations...

20 Feb 2019

Is your product packaging the 'whole package'? 4 unboxing trends for 2019
Is your product packaging the 'whole package'? 4 unboxing trends for 2019

Who cares what it looks like on the outside when it's what's on the inside that counts, right? Wrong! At least when it comes to product packaging, that is...

By Daniella Shapiro 18 Feb 2019

The coming shopping centre ecosystem apocalypse
The coming shopping centre ecosystem apocalypse

The shopping centre ecosystem is facing an apocalypse. Why? Because shops are middlemen and the internet is killing middlemen...

By Alan Knott-Craig 11 Feb 2019

Image © Choerograph via
Listen up! Why Mastercard is becoming a sonic brand

Get ready to recognise the Mastercard brand not only with your eyes but also your ears. That's right, the latest phase of its brand evolution involves sonic melody that's set to form part of your Mastercard brand experience in the future...

By Leigh Andrews 8 Feb 2019

Driving value in Africa's e-commerce landscape
Driving value in Africa's e-commerce landscape

Seven of the top ten fastest growing internet populations in the world are in Africa, and there is an 81% mobile penetration rate on the continent...

By Mike Higley 31 Jan 2019

Adesh Kisten, head of sales i-Pay.
Is the African retail market ready for the digital boom?

More and more African consumers are coming online and their commercial habits are evolving faster than any other demographic in the world...

25 Jan 2019

#BizTrends2019: Key trends in wellness and ethical retail for 2019
#BizTrends2019: Key trends in wellness and ethical retail for 2019

The focus of innovation in the conscious consumption space is certainly not trend based. The environmental and health issues facing the planet are so pressing...

By Robyn Smith 24 Jan 2019

Mark Schech, Innervation.
#BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

With two key retail periods - Black Friday and festive season - now behind us, retailers are looking for new ways to increase revenue, grow market share, and boost profits...

By Mark Schech 22 Jan 2019

Show more