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    Source:
    Digital advertising group Aleph launches payment unit
    Daniel Calbacho to open Red Marketing office in London
    Daniel Calbacho to open Red Marketing office in London

    By Evan-Lee Courie 13 Apr 2022

    Source:
    The power of inclusive portrayal in advertising

    By Emily Stander 28 May 2021

    Why smart packaging can be a valuable brand differentiator
    Why smart packaging can be a valuable brand differentiator

      21 Jan 2021

    1 in 4 consumers tried a new brand during pandemic - global report
    1 in 4 consumers tried a new brand during pandemic - global report

    12 Aug 2020

    Customer experience will help retailers overcome the financial hit from coronavirus
    Customer experience will help retailers overcome the financial hit from coronavirus

      6 Jul 2020

    Covid-19: Could remote working help retail re-evaluate its agenda?
    Covid-19: Could remote working help retail re-evaluate its agenda?

    1 Apr 2020

    Connecting with customers on the ground is not dead
    Connecting with customers on the ground is not dead

    27 Jan 2020

    Image credit: Zoe Holling on Unsplash.
    Key findings from Warc's 2019 Future of Strategy report

    28 Aug 2019

    New report reveals customers want security, service and localised experiences
    New report reveals customers want security, service and localised experiences

    25 Jun 2019

    From Europe to SA with love: 3 tips for South African marketers in 2019
    From Europe to SA with love: 3 tips for South African marketers in 2019

      2 Jan 2019

    #NewBiz: Wonderland Collective acquires Studio Aura, opens offices in London, UAE
    #NewBiz: Wonderland Collective acquires Studio Aura, opens offices in London, UAE

    9 Oct 2018

    UK retail loyalty programmes suffer from a lack of differentiation
    UK retail loyalty programmes suffer from a lack of differentiation

    20 Feb 2018

    The modern marketer is a connected one
    The modern marketer is a connected one

      2 Feb 2018

    Dolgachov © –
    Has the digital era changed the luxury game for good?

      19 Jan 2018

    Image credit: Alok Sharma - .
    New research suggests organisations should embrace new messaging culture

    6 Dec 2017

    Defective product risk is an increasing peril for companies
    Defective product risk is an increasing peril for companies

    5 Dec 2017

    BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy
    BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy

      20 Nov 2017

    Warakorn Harnprasop ©
    Customers likely to share positive experiences as much as bad experiences

    4 May 2017

    IABC EMENA conference tackles leadership communication
    IABC EMENA conference tackles leadership communication

      15 Apr 2015

    'Here we are sir, but please... not in the store...'
    'Here we are sir, but please... not in the store...'

    11 Feb 2015

    FreeDigitalPhotos
    Top 10 global consumer trends of 2015 by Euromonitor

    19 Jan 2015

    Second annual global customer service survey: The findings
    Second annual global customer service survey: The findings

    10 Jun 2014

    Big data and the consumer experience for business
    Big data and the consumer experience for business

      30 May 2014

    Passionate about your brand?
    Passionate about your brand?

    14 Mar 2013

    M&M Global Awards: The jury
    M&M Global Awards: The jury

    7 Jun 2012

    Maximizer Software hosts free CRM webinar
    Maximizer Software hosts free CRM webinar

    13 Apr 2012

    Massive line-up for ECEW 2012
    Massive line-up for ECEW 2012

    8 Mar 2012

    Greenlight comment: 'Social Search' is finally here!
    Greenlight comment: 'Social Search' is finally here!

    16 Jan 2012

    UK Population turns to social media to express opinions about brands
    UK Population turns to social media to express opinions about brands

    25 Oct 2011

    More CRM, CX, UX news

    More news

    Source:
    Digital advertising group Aleph launches payment unit

    18 Aug 2023

    Daniel Calbacho to open Red Marketing office in London
    Daniel Calbacho to open Red Marketing office in London

     13 Apr 2022

    Source:
    The power of inclusive portrayal in advertising

     28 May 2021

    Why smart packaging can be a valuable brand differentiator
    Why smart packaging can be a valuable brand differentiator

     21 Jan 2021

    1 in 4 consumers tried a new brand during pandemic - global report
    1 in 4 consumers tried a new brand during pandemic - global report

    12 Aug 2020

    Customer experience will help retailers overcome the financial hit from coronavirus
    Customer experience will help retailers overcome the financial hit from coronavirus

     6 Jul 2020

    Covid-19: Could remote working help retail re-evaluate its agenda?
    Covid-19: Could remote working help retail re-evaluate its agenda?

    1 Apr 2020

    Connecting with customers on the ground is not dead
    Connecting with customers on the ground is not dead

    27 Jan 2020

    Image credit: Zoe Holling on Unsplash.
    Key findings from Warc's 2019 Future of Strategy report

    28 Aug 2019

    New report reveals customers want security, service and localised experiences
    New report reveals customers want security, service and localised experiences

    25 Jun 2019

    From Europe to SA with love: 3 tips for South African marketers in 2019
    From Europe to SA with love: 3 tips for South African marketers in 2019

     2 Jan 2019

    #NewBiz: Wonderland Collective acquires Studio Aura, opens offices in London, UAE
    #NewBiz: Wonderland Collective acquires Studio Aura, opens offices in London, UAE

    9 Oct 2018

    UK retail loyalty programmes suffer from a lack of differentiation
    UK retail loyalty programmes suffer from a lack of differentiation

    20 Feb 2018

    The modern marketer is a connected one
    The modern marketer is a connected one

     2 Feb 2018

    Dolgachov © –
    Has the digital era changed the luxury game for good?

     19 Jan 2018

    Image credit: Alok Sharma - .
    New research suggests organisations should embrace new messaging culture

    6 Dec 2017

    Defective product risk is an increasing peril for companies
    Defective product risk is an increasing peril for companies

    5 Dec 2017

    BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy
    BBM Messenger's Adam Pattison on chat, dark social and the new mobile economy

     20 Nov 2017

    Warakorn Harnprasop ©
    Customers likely to share positive experiences as much as bad experiences

    4 May 2017

    IABC EMENA conference tackles leadership communication
    IABC EMENA conference tackles leadership communication

     15 Apr 2015

    'Here we are sir, but please... not in the store...'
    'Here we are sir, but please... not in the store...'

    11 Feb 2015

    FreeDigitalPhotos
    Top 10 global consumer trends of 2015 by Euromonitor

    19 Jan 2015

    Second annual global customer service survey: The findings
    Second annual global customer service survey: The findings

    10 Jun 2014

    Big data and the consumer experience for business
    Big data and the consumer experience for business

     30 May 2014

    Passionate about your brand?
    Passionate about your brand?

    14 Mar 2013

    M&M Global Awards: The jury
    M&M Global Awards: The jury

    7 Jun 2012

    Maximizer Software hosts free CRM webinar
    Maximizer Software hosts free CRM webinar

    13 Apr 2012

    Massive line-up for ECEW 2012
    Massive line-up for ECEW 2012

    8 Mar 2012

    Greenlight comment: 'Social Search' is finally here!
    Greenlight comment: 'Social Search' is finally here!

    16 Jan 2012

    UK Population turns to social media to express opinions about brands
    UK Population turns to social media to express opinions about brands

    25 Oct 2011

    Supermarkets top Britain's firms as the most loyal 'institutions'
    Supermarkets top Britain's firms as the most loyal 'institutions'

    9 Jun 2011

    Survey reveals UK fears over location-based technology in customer service
    Survey reveals UK fears over location-based technology in customer service

    2 Jun 2011

    Reducing stress is key to financial services providers' success
    Reducing stress is key to financial services providers' success

     14 Apr 2011

    Advances in technology will give consumers power over banks by 2020
    Advances in technology will give consumers power over banks by 2020

    5 Apr 2011

    Ivan Fernandes appointed global director, MediaCom
    Ivan Fernandes appointed global director, MediaCom

    7 Mar 2011

    Do they know it's corruption?
    Do they know it's corruption?

    3 Jan 2011

    Christmas shopping helper
    Christmas shopping helper

    1 Dec 2010

    Automated service hell: Businesses out of touch
    Automated service hell: Businesses out of touch

    11 Nov 2010

    Consumer trends for 2011
    Consumer trends for 2011

    8 Nov 2010

    Insurance industry warned: Ignore m-commerce and face being marginalised

     23 Aug 2010

    More CRM, CX, UX news

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