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Retail in 2030: AI, IoT, big data, and omnichannel as teenagers
Retail in 2030: AI, IoT, big data, and omnichannel as teenagers

Will technologies like AI mean the end of human engagement and shopping in a physical retail store? Will we become completely dependent on IoT technology for shopping? Will we rely on a fridge to remind us of our shopping lists?

1 day ago

10 retail trends for 2019
10 retail trends for 2019

For the retail sector as a whole - and for physical stores in particular - 2019 will be a year of reinvention...

By Jackie Kalis 2 days ago

App teaches business skills to Kenyan shop owners
App teaches business skills to Kenyan shop owners

TBWA\Khanga Rue and Busara Centre for Behavioural Economics partner with TechnoServe to create a virtual business academy for Kenyan "duka" owners...

5 Jul 2019

Amazon is turning 25 - here's a look back at how it changed the world
Amazon is turning 25 - here's a look back at how it changed the world

A quarter of a century ago, on 5 July 1994, a company, which shared a name with the world's largest river, was incorporated. It sold books to customers who got to its website through a dial-up modem...

By Venkatesh Shankar 4 Jul 2019

What the latest technological innovation means for the future of retail
What the latest technological innovation means for the future of retail

With neverending technological innovation, what will retail look like in the next 20 to 30 years?

By Maroefah Smith 2 Jul 2019

Kenyan parenting platform MumsVillage launches an online store
Kenyan parenting platform MumsVillage launches an online store

Kenyan parenting support platform MumsVillage has launched an online store. The MumsVillageShop features a curated range of genuine local and global parenting and baby brands...

27 Jun 2019

Kids are becoming more active adopters of e-commerce sites
Kids are becoming more active adopters of e-commerce sites

Children are becoming more active adopters of e-commerce sites. Their interest in online shopping has more than tripled in the last 12 months - from 2% to 9%...

14 Jun 2019

Image supplied.
Unilever launches online store on Jumia

Unilever has launched its online store on Jumia dubbed the 'Everyday Essentials Store'...

11 Jun 2019

DHL rolls out e-commerce platform to more markets in Africa
DHL rolls out e-commerce platform to more markets in Africa

DHL Africa eShop has seen impressive growth since launching and has now been rolled out to nine more countries across sub-Saharan Africa...

10 Jun 2019

Image supplied.
SMEs confident e-commerce platform will help with business growth

A group of small and micro business owners has said they are confident that Jumia will continue helping their businesses achieve significant growth...

10 Jun 2019

How social media has become a breeding ground for counterfeit sales
How social media has become a breeding ground for counterfeit sales

As much as people love social media, there is a dark side to it too - one involving counterfeit goods and billions of Rands of lost revenue for companies and governments the world over...

7 Jun 2019

From left to right Michael Kennedy, James Hedley and James Tagg.
#AfricaMonth: Quicket striving to become first pan-African ticketing company

Quicket founders, James Tagg and James Hedley elaborate on the company's aggressive growth trajectory, especially throughout Africa, on what it is that sets them apart and on their future plans...

By Juanita Pienaar 3 Jun 2019

The most valuable global retail brands for 2019
The most valuable global retail brands for 2019

The results of the second annual BrandZ Top 75 Most Valuable Global Retail Brands have been revealed. The research shows that the world's most valuable retail brands are worth $339 billion more...

14 May 2019

Instagram's @shop a curated showcase of shoppable products
Instagram's @shop a curated showcase of shoppable products

Instagram has launched a @shop account, essentially a curation of posts from online merchants that sell products through the image-sharing app.

14 May 2019

Successful retail chatbot interactions to grow eightfold by 2023
Successful retail chatbot interactions to grow eightfold by 2023

The global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6 billion in 2019, as AI offers compelling new engagement solutions...

9 May 2019

Phygital: 6 ways to adapt, or die
Phygital: 6 ways to adapt, or die

Innovative phygital business models, where bricks and mortar and digital seamlessly integrate, are popping up across the globe. But the best phygital experiences still remain aligned with old-school sales strategies...

By Eben Esterhuizen 30 Apr 2019

Online marketplace Thola Africa shines a light on local artisans
Online marketplace Thola Africa shines a light on local artisans

New online marketplace Tholaafrica.com is making it easier to shop African artisanal wares, with its selection of bespoke fashion and d├ęcor crafted by local creatives and designers...

26 Apr 2019

New study reveals top trends in online payments in MENA
New study reveals top trends in online payments in MENA

In the fourth quarter of 2018, the approval rate rose by 5.1% bringing MENA's rate just 3% behind the rest of the world. Due to the high transaction value in the travel industry, card approval rates have seen a slower growth rate than other industries...

By Fundisiwe Maseko 25 Apr 2019

Landmark NYSE listing for Africa's unicorn, Jumia
Landmark NYSE listing for Africa's unicorn, Jumia

Pan-African e-commerce platform, Jumia, has become the first African startup to list on the New York Stock Exchange...

15 Apr 2019

DHL launches Africa eShop, connecting global brands with African shoppers
DHL launches Africa eShop, connecting global brands with African shoppers

DHL Express has launched Africa eShop, a platform enabling customers to shop directly from more than 200 US- and UK-based online retailers...

11 Apr 2019

Jiji Classfieds.
Nigeria's classifieds marketplace boosts presence with OLX deal

Jiji, Nigeria's classifieds marketplace has reached an agreement with OLX to redirect OLX users in Nigeria to Jiji and to acquire OLX businesses in Ghana, Kenya, Tanzania, and Uganda...

8 Apr 2019

The need for speed in modern retail
The need for speed in modern retail

In an age where leisure time is an increasingly precious commodity, customers are placing an even greater premium on convenience...

By Refilwe Maluleke 8 Apr 2019

PwC releases consumer insights survey for 2019
PwC releases consumer insights survey for 2019

Anton Hugo, retail & consumer leader for PwC Africa and associate directors Rashaad Fortune and Andries Geertsema presented PwC's 2019 Global Consumer Insights Survey at the Peech Hotel in Johannesburg on 3 April...

3 Apr 2019

African retailers have the opportunity to re-imagine a data-driven sector
African retailers have the opportunity to re-imagine a data-driven sector

Transforming retail starts with the business model, not the technology...

By Toros Esim 27 Mar 2019

#ECO19: Is your mobile commerce strategy excluding the mass market?
#ECO19: Is your mobile commerce strategy excluding the mass market?

When you design for mobile, consider who you're building for. For the small percentage with beautiful, high-end phones, or for 61% of the market?

By Lauren Hartzenberg 22 Mar 2019

Image source: Gallo/Getty.
Focus shifts to a mobile economy in Africa

Africa is set to be the next big mobile market and the mobile economy is expected to generate more than $150 billion by 2022 to Africa's GDP...

By Josephine Wawira 19 Mar 2019

Safaricom customers to use M-Pesa for Ali Express Purchases
Safaricom customers to use M-Pesa for Ali Express Purchases

Alibaba's Ali Express customers in Kenya can now pay for goods using M-Pesa following a partnership deal with Safaricom and Ant Financial, the world's largest fintech service provider...

13 Mar 2019

8 trends driving innovation in sub-Saharan Africa
8 trends driving innovation in sub-Saharan Africa

Across all consumer industries, innovation in sub-Saharan Africa is seeing new products and services offered to address challenges the continent faces...

12 Mar 2019

Why the rise of digital commerce holds promise for Africa
Why the rise of digital commerce holds promise for Africa

80 million young people will benefit from the rise of digital commerce in Africa by 2030, according to a new report released by the Mastercard Foundation in partnership with BFA...

28 Feb 2019

Keeping on trend in digital retail
Keeping on trend in digital retail

As we approach the third month of 2019, some interesting trends are being predicted and already seen, in the retail and online market segment. Considering that December was a tough one for SA retailers...

27 Feb 2019

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