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Travel News South Africa

Mount Nellie gets a facelift

Many will remember the Mount Nelson Hotel prior to 1988 before Orient -Express Hotels purchased the property. Then she was a charming, rather grand, albeit slightly crumbly pink old lady in a celebratory hue which she has worn since the end of the First World War. She was a powdery, lavender-smelling grandmamma.
The same dignified old lady, but now in a new garb.
The same dignified old lady, but now in a new garb.

In 1990, however, an aggressive acquisition of surrounding properties began which now includes historic homes and a nearby hotel, The Helmsley - which today forms part of the Mount Nelson Hotel's accommodations.

The latest refurbishment of rooms in a contemporary and pared-down style, is another indication this hotel is trying to loosen the petticoats of its past. Orient-Express Hotels' Africa managing director Sandro Fabris is the proverbial "new broom" who is creating a fresher hotel. He is the first to say that guests now have a choice of room styles. The exquisite period interiors still exist. If you want a four-poster carved timber bed with a canopy you'll still find that here but I prefer the unfussy newer interiors.

A uniform approach to the staff

Fabris tells me he is also planning to overhaul the staff's uniforms. This is especially good news for me - I've disliked the bland beige that reception and management staff have been wearing. I like the fact that he plans to dress lounge staff more formally.

Where better to settle down with a delicious drink and a good book, or good company, than the lounge. (Image: Alain Proust)
Where better to settle down with a delicious drink and a good book, or good company, than the lounge. (Image: Alain Proust)

The Planet Restaurant has a spanking new interior and the Oasis Restaurant which looks out to the pool, is also about to go under the knife. I think the plan to incorporate the veranda seating into the restaurant is a good one. Whenever I dine in the Oasis I forget I am in the CBD. That The Mount Nelson Hotel is set in such vast gardens is perhaps its biggest selling point.

Meeting your expectations... and more

I love the fact that there are staff members who have been at the Mount Nelson Hotel since I first encountered them in the 1980's. In some areas, like at the pool, service needs to smarten up but my overall experience is of a staff that is friendly and interested in assisting.

Or you can relax out in the fresh air.
Or you can relax out in the fresh air.

This hotel exceeds the needs of both leisure and business travellers - free Wi-Fi is available throughout the hotel and there is a swish business centre if you need to print things but it is also a wonderful place for non-residents to visit for Afternoon Tea or for drinks in the bar.

Orient-Express Hotels has managed to give this property such new vitality that she is no longer our loving English grandmamma but a cougar who has had so much work done if you bumped into her in Louis Vuitton you'd say she isn't a day over 50.

For more information go to www.mountnelson.co.za.

About Brian Berkman: contributing editor, travel

Brian Berkman can be contacted on 083-441-8765 or email moc.namkreBnairB@nairB.
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