2020 global online holiday sales predicted to grow 30% - Salesforce

Digital sales are expected to hit all-time highs and lead to strained shipping capacity as retailers grapple with the impact of the Covid-19 pandemic...

3 days ago

Smart African retailers are rising from the ashes. Here's how

To hear some industry commentators tell it, Covid-19 is going to be the final nail in the coffin of retail as we know it. At best, they're over-simplifying. At worst, they're just wrong...

By Lee Naik 13 Oct 2020

How the decline in Chinese tourists around the world has hit the luxury sector

A significant number of Chinese tourists spend large sums on luxury items, such as designer clothes and accessories, when they travel overseas...

By Xiaoqing Chen and Carol Zhang 1 Oct 2020

Shoprite plans to close stores in Kenya

Shoprite Holdings plans to dispose of its Kenyan operations, and close its remaining two stores in the East African country by year-end...

9 Sep 2020

Global consumers ease back into in-store shopping - report

With Covid-19 lockdown measures around the world easing, just under three-quarters of global consumers report feeling comfortable returning to physical stores since lockdowns have eased...

4 Sep 2020

Builders expands to East Africa with first store in Kenya

Builders marks its entry into East Africa with the opening of its first physical store in Nairobi, Kenya and the launch of a dedicated Kenyan online retail platform.

19 Aug 2020

1 in 4 consumers tried a new brand during pandemic - global report

A new global report highlights challenges and opportunities for retailers as the Covid-19 pandemic drives permanent shifts in consumer behaviour now and beyond the holiday season...

12 Aug 2020

The coronavirus pandemic requires us to understand food's murky supply chains

Six months ago, you may not have thought much about where your groceries were produced. But chances are you're thinking about it now...

By Cory Searcy and Pavel Castka 6 Aug 2020

Andrew Stein on how Game is rediscovering its retail mojo

Game's vice president shares how the retailer has navigated business challenges and opportunities over the last 50 years, and how it aims to remain relevant beyond 2020...

By Lauren Hartzenberg 31 Jul 2020

Food giants appointing teams to focus on plant-based products

Food giants muscle in on booming alternative protein market, with dedicated teams to develop and sell plant-based alternatives to meat and dairy...

30 Jul 2020

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

So you finally hit the shops and cafes after weeks of lockdown. After disinfecting your hands, following the arrows around the shop or to your table, taking care to avoid others where possible...

By Jessica Vredenburg and Megan Phillips 24 Jul 2020

Covid-19 impact on consumption patterns in Africa's key markets

Prior to the pandemic, Africa was identified as one of the fastest-growing consumer markets in the world, with household consumption growing even faster than GDP...

23 Jul 2020

Amazon's Paul Misener on the link between innovation and diversity

Amazon veteran Paul Misener shared insight into how the e-commerce giant approaches innovation and the profound role a diverse workforce plays in this process...

By Lauren Hartzenberg 21 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus

Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues...

By Frederic Dimanche 6 Jul 2020

Show more
Let's do Biz