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Global e-commerce payment transactions to surpass $7.5tn by 2026

As omnichannel retail momentum accelerates, the value of global e-commerce payment transactions will exceed $7.5tn by 2026, from $4.9tn in 2021...

2 days ago

Shoppers spent $1.14tn online globally over 2021 holiday season - Salesforce
Shoppers spent $1.14tn online globally over 2021 holiday season - Salesforce

Holiday demand pulled early with 30% of global sales recorded in the first three weeks of November...

13 Jan 2022

Marko Salic, CEO, Argility Technology Group. Source: Supplied
Smollan buys Argility Technology Group from Capital Eye Investments

South Africa's Argility Technology Group has been snapped up by the Smollan Group, a global intelligent commerce solutions business that works to deliver growth for retailers and brand owners...

12 Jan 2022

Source: Sergey Soldatov -
AI shop assistants: Get ready for a world where you can't tell humans and chatbots apart

There are already more than a billion people interacting with businesses via either text or voice-based conversational tools. Conversational commerce is expected to grow to nearly $300bn by 2025 - half of it from chatbots...

By Shweta Singh 7 Jan 2022

#BizTrends2022: Why retail has changed forever
#BizTrends2022: Why retail has changed forever

Consumers don't want just products. They want hyper-personalised experiences and seamless interventions that fit naturally into their lives. But how do retailers cater to these fast-evolving needs?

John WatlingBy John Watling 6 Jan 2022

#BizTrends2022: What's next for retailing in Africa?
#BizTrends2022: What's next for retailing in Africa?

In the aftermath of lockdowns that led to divestments, delays in expansion plans and bankruptcy, the crisis also offered new opportunities to existing and new players to improve their market penetration across Africa...

Christele ChokossaBy Christele Chokossa 5 Jan 2022

Virtual sneakers produced by RTFKT. Source: RTFKT
Nike buys NFT fashion and collectibles startup RTFKT

Launched in 2020, RTFKT is best known for making sneakers and other accessories for the metaverse...

14 Dec 2021

Source: Supplied
Just 40% of shoppers trust retailers to fulfill orders as promised

Latest Zebra study shows long-term changes to shopper behaviour driving retailers to prioritise improvements in their labour and supply chain capabilities...

22 Nov 2021

How retailers are going digital-first this holiday season
How retailers are going digital-first this holiday season

The future of retail will continue to be centered around the competition for consumer loyalty in an all-digital world, writes Robbie Kearns of Salesforce...

Robbie KearnsBy Robbie Kearns 15 Nov 2021

Source: Getty
The rise of fake e-commerce sites around Black Friday - and how to spot them

FortiGuard Labs has observed an increasing number of scams involving counterfeit websites that "appear" to be legitimate e-commerce sites...

5 Nov 2021

Source: ©Sergey Skripnikov
Vodacom's superapp Vodapay launches with exclusive deals

VodaPay, Vodacom Financial and Digital Services' super app, delivers a digital shopping, lifestyle and financial platform for both consumers and businesses...

19 Oct 2021

Coca-Cola's Bruno Pietracci talks African optimism and new ways of working
Coca-Cola's Bruno Pietracci talks African optimism and new ways of working

The Coca-Cola Company is optimistic about the African continent's economic recovery from the Covid-19 pandemic, and is building back better to grow its business in the region...

Lauren HartzenbergBy Lauren Hartzenberg 15 Oct 2021

Smart TV voice assistant transactions to hit nearly $500m in 2023

Spend through voice assistant-enabled smart TVs will reach nearly $500m in 2023, up sharply from the $126m expected in 2021, according to a report from Juniper Research...

14 Oct 2021

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