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Unwrapping shopper insights over the holiday season - exploring behaviours, trends, expectations and more
Unwrapping shopper insights over the holiday season - exploring behaviours, trends, expectations and more

Understanding how shoppers think and behave over busy holiday shopping periods can be extremely helpful for brands and retail platforms in order to enhance their customer shopping experience, be it online or in-store...

Issued by Borderless Access 20 Jan 2022

Source: ©Ivan Kruk via
Global e-commerce payment transactions to surpass $7.5tn by 2026

As omnichannel retail momentum accelerates, the value of global e-commerce payment transactions will exceed $7.5tn by 2026, from $4.9tn in 2021...

17 Jan 2022

Shoppers spent $1.14tn online globally over 2021 holiday season - Salesforce
Shoppers spent $1.14tn online globally over 2021 holiday season - Salesforce

Holiday demand pulled early with 30% of global sales recorded in the first three weeks of November...

13 Jan 2022

Source: Sergey Soldatov -
AI shop assistants: Get ready for a world where you can't tell humans and chatbots apart

There are already more than a billion people interacting with businesses via either text or voice-based conversational tools. Conversational commerce is expected to grow to nearly $300bn by 2025 - half of it from chatbots...

By Shweta Singh 7 Jan 2022

#BizTrends2022: Why retail has changed forever
#BizTrends2022: Why retail has changed forever

Consumers don't want just products. They want hyper-personalised experiences and seamless interventions that fit naturally into their lives. But how do retailers cater to these fast-evolving needs?

John WatlingBy John Watling 6 Jan 2022

#BizTrends2022: What's next for retailing in Africa?
#BizTrends2022: What's next for retailing in Africa?

In the aftermath of lockdowns that led to divestments, delays in expansion plans and bankruptcy, the crisis also offered new opportunities to existing and new players to improve their market penetration across Africa...

Christele ChokossaBy Christele Chokossa 5 Jan 2022

Africa emerging as next big retail hotspot - Kearney report
Africa emerging as next big retail hotspot - Kearney report

Africa is poised to move away from traditional retail models and become the fastest-growing, richest, and most sophisticated market in the world, according to Kearney's Global Retail Development Index...

4 Jan 2022

Source: © fabio formaggio
5 ways retailers can create shopper-first experiences in 2022

Digital business transformation leaders at Publicis Sapient have defined the five core trends shaping the future of retail into 2022, along with what brands should focus on to become organisations that put shoppers first...

31 Dec 2021

Iconic Selfridges sold to Thai-led consortium
Iconic Selfridges sold to Thai-led consortium

The Weston family of Selfridges & Co. has sold the British department store operator to a Thai conglomerate Central Group led consortium...

24 Dec 2021

Chanel appoints Unilever veteran Leena Nair as new CEO
Chanel appoints Unilever veteran Leena Nair as new CEO

French luxury fashion house Chanel has named Leena Nair as its new CEO, effective from the end of January 2022...

14 Dec 2021

Virgil Abloh. Source: LVMH
Louis Vuitton artistic director and Off-White founder Virgil Abloh dies age 41

The visionary designer lost his private battle with cancer and passed away on Sunday, 28 November at the age of 41...

29 Nov 2021

Source: ©mangostar -
More shoppers panic buying ahead of festive season - report

New Oracle study finds 66% of consumers are worried that supply chain disruptions will ruin their holiday shopping plans...

25 Nov 2021

Source: Supplied
Kiwi Pay Group to roll out online marketplace in Africa, starting in Cameroon

Singapore-based fintech firm Kiwi Pay Group is set to launch what it claims will be the "biggest online marketplace in sub-Saharan Africa", with millions of product SKUs across various categories...

15 Nov 2021

Source: Getty
#EcomAfrica: How to build a successful e-commerce business

WATCH: What are the building blocks of a successful e-commerce business? A panel of industry experts sought to unpack this topic during the recent Ecom Africa 2021 virtual conference...

Lauren HartzenbergBy Lauren Hartzenberg 11 Oct 2021



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