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Global cyber week online sales hit record high

Salesforce data shows global online spend of $270bn...

18 hours ago

Why harmonised retail is the future

For many industries, predicting the future during a pandemic would be difficult - if not impossible. Retail is different. Why?

By Oliver Guy 13 Nov 2020

Legal recreational cannabis sales to grow 376% globally by 2025

Recreational cannabis sales will drive global legal market growth by 376% over the next five years, outpacing medical and CBD, according to Euromonitor International...

11 Nov 2020

2020 global online holiday sales predicted to grow 30% - Salesforce

Digital sales are expected to hit all-time highs and lead to strained shipping capacity as retailers grapple with the impact of the Covid-19 pandemic...

21 Oct 2020

Smart African retailers are rising from the ashes. Here's how

To hear some industry commentators tell it, Covid-19 is going to be the final nail in the coffin of retail as we know it. At best, they're over-simplifying. At worst, they're just wrong...

By Lee Naik 13 Oct 2020

How the decline in Chinese tourists around the world has hit the luxury sector

A significant number of Chinese tourists spend large sums on luxury items, such as designer clothes and accessories, when they travel overseas...

By Xiaoqing Chen and Carol Zhang 1 Oct 2020

1 in 4 consumers tried a new brand during pandemic - global report

A new global report highlights challenges and opportunities for retailers as the Covid-19 pandemic drives permanent shifts in consumer behaviour now and beyond the holiday season...

12 Aug 2020

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

So you finally hit the shops and cafes after weeks of lockdown. After disinfecting your hands, following the arrows around the shop or to your table, taking care to avoid others where possible...

By Jessica Vredenburg and Megan Phillips 24 Jul 2020

Covid-19 impact on consumption patterns in Africa's key markets

Prior to the pandemic, Africa was identified as one of the fastest-growing consumer markets in the world, with household consumption growing even faster than GDP...

23 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus

Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues...

By Frederic Dimanche 6 Jul 2020

Consumer markets under pressure in 2020

As Covid-19 shifts the global economic outlook into deep recession, reflecting the impact of social distancing measures on economic activity, no industry remains untouched...

By Camilla Butler 5 Jun 2020

DHL confirms strategic investment in UK-based Link Commerce

DHL Express has acquired a minority stake in Link Commerce, the UK-based e-commerce firm that helped the logistics company develop its DHL Africa eShop platform...

28 May 2020

Covid-19 driving fundamental shifts in Africa's consumers

The Covid-19 pandemic has given rise to a new kind of African consumer who is already displaying fundamental shifts in consumption and purchase behaviour...

27 May 2020

Slow Covid-19 economic recovery compels African companies to adapt

The World Economic Forum (WEF) reported this week that the pandemic has hit global trade and investment at an "unprecedented speed and scale" and revealed the fragility of the modern supply chain...

By Clement Chinaka 21 May 2020

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