GLOBAL

How the decline in Chinese tourists around the world has hit the luxury sector

A significant number of Chinese tourists spend large sums on luxury items, such as designer clothes and accessories, when they travel overseas...

By Xiaoqing Chen and Carol Zhang 1 Oct 2020

GLOBAL

Global consumers ease back into in-store shopping - report

With Covid-19 lockdown measures around the world easing, just under three-quarters of global consumers report feeling comfortable returning to physical stores since lockdowns have eased...

4 Sep 2020

GLOBAL

1 in 4 consumers tried a new brand during pandemic - global report

A new global report highlights challenges and opportunities for retailers as the Covid-19 pandemic drives permanent shifts in consumer behaviour now and beyond the holiday season...

12 Aug 2020

SOUTH AFRICA

The coronavirus pandemic requires us to understand food's murky supply chains

Six months ago, you may not have thought much about where your groceries were produced. But chances are you're thinking about it now...

By Cory Searcy and Pavel Castka 6 Aug 2020

GLOBAL

Food giants appointing teams to focus on plant-based products

Food giants muscle in on booming alternative protein market, with dedicated teams to develop and sell plant-based alternatives to meat and dairy...

30 Jul 2020

GLOBAL

Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on

So you finally hit the shops and cafes after weeks of lockdown. After disinfecting your hands, following the arrows around the shop or to your table, taking care to avoid others where possible...

By Jessica Vredenburg and Megan Phillips 24 Jul 2020

SOUTH AFRICA

Amazon's Paul Misener on the link between innovation and diversity

Amazon veteran Paul Misener shared insight into how the e-commerce giant approaches innovation and the profound role a diverse workforce plays in this process...

By Lauren Hartzenberg 21 Jul 2020

GLOBAL

Customer experience will help retailers overcome the financial hit from coronavirus

Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues...

By Frederic Dimanche 6 Jul 2020

GLOBAL

Pandora commits to using only recycled silver and gold from 2025

The world's largest jewellery maker will stop using newly mined silver and gold in its jewellery by 2025 and only buy from recycled sources...

9 Jun 2020

GLOBAL

Consumer markets under pressure in 2020

As Covid-19 shifts the global economic outlook into deep recession, reflecting the impact of social distancing measures on economic activity, no industry remains untouched...

By Camilla Butler 5 Jun 2020

GLOBAL

Forrester forecasts $2.1tn in retail losses globally in 2020

Forrester predicts that due to the coronavirus, retail sales in 2020 will decline by an average of 9.6% globally, a loss of $2.1tn...

7 May 2020

GLOBAL

The most valuable global retail brands for 2019

The results of the second annual BrandZ Top 75 Most Valuable Global Retail Brands have been revealed. The research shows that the world's most valuable retail brands are worth $339 billion more...

14 May 2019


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