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Service Manager
Benefits: | Incentives + Company Car + MA |
Location: | Hillcrest |
Reference: | #CAW005587/JH |
Company: | SydSen Recruit |
Our client is on the hunt for a highly skilled and motivated individual to assume the role of service manager at their dealership.
Primary responsibilities:
- Lead a team of proficient technicians and service advisors to provide exceptional automotive services.
- Cultivate a positive and collaborative work environment.
- Ensure the delivery of high-quality vehicle maintenance and repair services, surpassing customer expectations.
- Pursue continuous improvement in service efficiency and effectiveness.
- Establish and nurture strong relationships with customers.
- Promptly address concerns, ensuring a positive and memorable service experience.
- Stay informed about industry trends and technological advancements.
- Implement innovative solutions to elevate service operations.
- Monitor and achieve key performance indicators (KPIs) related to service department efficiency, customer satisfaction and profitability.
- Efficiently manage resources, including personnel, equipment and inventory, to optimize service operations.
- A minimum of two years' experience as a service manager.
- Must have premium brand experience
- Demonstrated ability to lead and motivate a diverse team.
- Solid understanding of automotive systems and repair processes.
- Dedication to delivering exceptional customer service.
- Excellent verbal and written communication skills.
- Proficiency in analysing and resolving complex issues efficiently.
- Effective planning and organisational abilities.
Apply online now at: www.sydsenrecruit.com
Sydsen Recruit (follow us on Facebook, Instagram and LinkedIn)
Posted on 14 May 11:57, Closing date 13 Jun
SydSen Recruit is a trusted brand that has been part of the national recruitment landscape in South Africa since 2008. Our corporate culture is built on a collaboration of shared experience and trust!
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