Store Manager

Remuneration:	cost-to-company
Location:	Witbank, Highveld Mall
Education level:	Matric
Job level:	Senior
Own transport required:	Yes
Travel requirement:	Occasional
Type:	Permanent
Reference:	#BIZ-C/B-SM-HIGHVELD
Company:	CUM BOOKS

Job brief

As an experienced store manager, you will oversee the daily operations of our store, ensuring the smooth running of operations to maximize the customer experience. The ideal candidate will have prior experience in retail management, a deep understanding of excellent customer service, and the ability to motivate personnel to perform at their best.

Store manager responsibilities include:

• Leading and supervising a dedicated retail team.
• Maintaining and delivering excellent customer service.
• Plan and oversee in-store promotions and merchandising.
• Efficient stock management and monitoring of stock levels.
• Ensure the store fulfills all legal health and safety guidelines.
• Handling and resolving any issues that may arise within the store.
• Organise store operations and allocate responsibilities to personnel.
• Training and guiding staff members to achieve maximum performance.
• Preparation and effective control of the store's budget, focusing on cost efficiency.
• Addressing and resolving customer complaints to uphold exceptional customer service.

Desired experience, requirements and skills

• Strong leadership and team management skills.
• Effective communication and interpersonal skills.
• Proficiency in budget management and stock control.
• Excellent organizational and problem-solving abilities.
• Proven experience in retail management or a related role.
• Customer-focused with a commitment to delivering exceptional service.

Posted on 26 Jul 16:49, Closing date 24 Aug