Agency Account Manager

Remuneration:	cost-to-company
Benefits:	No benefits
Location:	Cape Town, Lagoon Beach
Education level:	Diploma
Job level:	Mid
Type:	Permanent
Reference:	#AM2024
Company:	Power of 9

Do you have a can-do attitude, lots of positive energy and loads of patience?

Are you a pro multi-tasker, an exceptional problem solver, a formidable project manager, and a respected team player who is willing to do what it takes to get the job done perfectly?

If so, our fast-paced brand and advertising agency is looking for you; a passionate, client-centric account manager with proven experience in creating and building strong client relationships that translate into great business.

This is an in-office Cape Town-based, mid-level position reporting to a client service manager.

The role requires a self-driven critical thinker, with the ability to work under tight deadlines; exceptional customer service skills; a high level of attention to detail; proven planning and project management and administration skills; effective multi-tasking skills; great inter-personal skills and excellent verbal and written English communication skills.

Key deliverables include but are not limited to:

• Day-to-day client liaison
• Build, maintain and grow client relationships
• Lead and manage multiple client projects
• Schedule and attend client meetings 
• Take clear briefs from clients, compile comprehensive briefs for internal departments, schedule and lead debriefing sessions with the internal post projects
• Proactively manage clients’ expectations and deadlines
• Adhere to and maintain clients' messaging and tone. Ensure clients' objectives are effectively executed across all messaging
• Collaborate with third party suppliers/service providers to ensure shared client project objectives are met.  Successfully collaborate and communicate with internal and external teams to ensure work is on brief and on brand
• Understand and remain up to date in terms of clients’ businesses, their industries, their competitors etc. Effectively share this understanding with the Power of 9 team

Requirements

• Five years recent client account management experience in a brand and advertising agency environment
• Proven ability to multitask and effectively deliver for multiple client projects, across different industries, within tight deadlines
• A solid understanding of the value and have a keen interest in digital marketing, digital marketing strategies and implementation
• Understand different forms of media & communication channels, including social, digital, CRM, search and print POS, OOH 
• Actively follow media trends and best practices for all relevant platforms and media outlets
• Ability to work across different platforms and software every day to ensure key deliverables are met
• Agile and able to work at a fast pace for long periods of time - energetic and self-motivated
• Takes initiative, is self-driven
• Exceptional attention to detail
• A keen willingness and ability to learn quickly
• Experience working on Business Management Software, e.g. Magnetic, is an advantage

Company Description

We are a well-established, agile, entrepreneurially minded, deadline-driven, quality-focused agency.

Posted on 18 Jul 12:40, Closing date 16 Sep