Mobile4 ways to increase prepaid users' CX and satisfactionProf M. Roberts-Lombard and contributing authors Dr Beate Stiehler-Mulder and KA Mntande 13 Oct 2023
RetailersOmnichannel retail: Are your online and offline experiences consistent?Beate Stiehler-Mulder & Nicole Cunningham 19 Sep 2022
E-commerceWhat's driving online shopping among SA's low-income consumers?Beate Stiehler-Mulder and Mahlatse Mathabathe 6 Sep 2022
Marketing7 steps to clarify the role of marketing in the boardroomProf Marius Wait and Dr Beate Stiehler-Mulder 1 Sep 2022
Informal RetailingFinding balance in the overlooked informal retail sectorDr Beate Stiehler-Mulder and Kgaugelo Mehlape 7 Dec 2021
ResearchSouth African retailers' readiness for the fourth industrial revolutionDr Beate Stiehler-Mulder and Kgaugelo Mehlape 23 Nov 2021
Trends#BizTrends2020: SA trends for brick and mortar stores - the present and the futureBeate Stiehler-Mulder and Mariëtte Frazer 22 Jan 2020
