GLOBAL

2020 digital holiday sales climb to $1.1tn globally - Salesforce
2020 digital holiday sales climb to $1.1tn globally - Salesforce

Digital sales grew around 58% during the five days leading up to Christmas, despite earlier shipping cutoffs...

3 days ago

SOUTH AFRICA

Topshop: how the once trendsetting brand fell behind the times
Topshop: how the once trendsetting brand fell behind the times

The British fashion group Arcadia has fallen into administration, leaving 13,000 jobs at risk. Arcadia's market share slumped from around 4.5% in 2015, to 2.7% in 2020...

By Julie Hodson 3 Dec 2020

GLOBAL

Getty
Global cyber week online sales hit record high

Salesforce data shows global online spend of $270bn...

2 Dec 2020

SOUTH AFRICA

Getty
Why harmonised retail is the future

For many industries, predicting the future during a pandemic would be difficult - if not impossible. Retail is different. Why?

By Oliver Guy 13 Nov 2020

SOUTH AFRICA

New subscription snack box for South Africans and Zimbabweans abroad
New subscription snack box for South Africans and Zimbabweans abroad

YeboBox is a new subscription service that delivers a monthly box of different homegrown snacks to nostalgic South Africans and Zimbabweans living in the UK...

12 Nov 2020

GLOBAL

2020 global online holiday sales predicted to grow 30% - Salesforce
2020 global online holiday sales predicted to grow 30% - Salesforce

Digital sales are expected to hit all-time highs and lead to strained shipping capacity as retailers grapple with the impact of the Covid-19 pandemic...

21 Oct 2020

GLOBAL

1 in 4 consumers tried a new brand during pandemic - global report
1 in 4 consumers tried a new brand during pandemic - global report

A new global report highlights challenges and opportunities for retailers as the Covid-19 pandemic drives permanent shifts in consumer behaviour now and beyond the holiday season...

12 Aug 2020

SOUTH AFRICA

Amazon's Paul Misener on the link between innovation and diversity
Amazon's Paul Misener on the link between innovation and diversity

Amazon veteran Paul Misener shared insight into how the e-commerce giant approaches innovation and the profound role a diverse workforce plays in this process...

Lauren HartzenbergBy Lauren Hartzenberg 21 Jul 2020

SOUTH AFRICA

How mobile technology is driving sales in physical retail stores
How mobile technology is driving sales in physical retail stores

Retail sector investment into mobile apps and platforms has been accelerated by the global pandemic...

By Leon Coetzer 10 Jul 2020

GLOBAL

Customer experience will help retailers overcome the financial hit from coronavirus
Customer experience will help retailers overcome the financial hit from coronavirus

Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues...

By Frederic Dimanche 6 Jul 2020

GLOBAL

Photo by rupixen.com on .
CMO Council identifies agile brands that have benefitted from opportunities during global lockdown

The CMO Council has picked notable brand stand-outs experiencing an upturn in the global downturn...

15 Jun 2020

GLOBAL

Consumer markets under pressure in 2020
Consumer markets under pressure in 2020

As Covid-19 shifts the global economic outlook into deep recession, reflecting the impact of social distancing measures on economic activity, no industry remains untouched...

By Camilla Butler 5 Jun 2020

AFRICA

DHL confirms strategic investment in UK-based Link Commerce
DHL confirms strategic investment in UK-based Link Commerce

DHL Express has acquired a minority stake in Link Commerce, the UK-based e-commerce firm that helped the logistics company develop its DHL Africa eShop platform...

28 May 2020

SOUTH AFRICA

How the Covid-19 crisis could remodel the luxury industry
How the Covid-19 crisis could remodel the luxury industry

The Covid-19 crisis has hit the luxury and fashion industry hard. According to a study conducted by the Boston Consulting Group, sales in these two sectors could drop by 25% to 30%...

By Isabelle Chaboud 20 May 2020

GLOBAL

Forrester forecasts $2.1tn in retail losses globally in 2020
Forrester forecasts $2.1tn in retail losses globally in 2020

Forrester predicts that due to the coronavirus, retail sales in 2020 will decline by an average of 9.6% globally, a loss of $2.1tn...

7 May 2020

GLOBAL

Global e-retail transaction values to exceed $4tn by 2024
Global e-retail transaction values to exceed $4tn by 2024

E-retail transaction values will reach $4.8tn by 2024, up from $3.3 trillion in 2020, according to a new report from Juniper Research...

24 Mar 2020

SOUTH AFRICA

Connecting with customers on the ground is not dead
Connecting with customers on the ground is not dead

There could be light at the end of the tunnel for big brands trying to reconnect with their customers on the ground...

27 Jan 2020

GLOBAL

Kids are becoming more active adopters of e-commerce sites
Kids are becoming more active adopters of e-commerce sites

Children are becoming more active adopters of e-commerce sites. Their interest in online shopping has more than tripled in the last 12 months - from 2% to 9%...

14 Jun 2019

GLOBAL

The most valuable global retail brands for 2019
The most valuable global retail brands for 2019

The results of the second annual BrandZ Top 75 Most Valuable Global Retail Brands have been revealed. The research shows that the world's most valuable retail brands are worth $339 billion more...

14 May 2019

GLOBAL

Instagram's @shop a curated showcase of shoppable products
Instagram's @shop a curated showcase of shoppable products

Instagram has launched a @shop account, essentially a curation of posts from online merchants that sell products through the image-sharing app.

14 May 2019



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