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    Source: © 123rf As customer journeys become more complex, creating a more personalised two-way interaction with customers is an increasingly important requirement for brands
    Messaging the preferred method for customers to interact with brands says research
    Source: © 123rf A CMO study has found that chief marketing officers appear clear, confident, and intentional in where Gen AI integration and application will deliver the best results in marketing process improvement and execution in 2024
    A clear and confident shift in marketing technology as CMOs embrace AI

    22 May 2024

    Source: ©marushy via
    Top 10 global consumer trends revealed for 2023 - Euromonitor

    16 Jan 2023

    Americans eye ways to skirt online snooping: survey
    Americans eye ways to skirt online snooping: survey

    20 Mar 2015

    Latest emerging trends in market research
    Latest emerging trends in market research

      26 Jan 2015

    How to react when making market research mistakes
    How to react when making market research mistakes

      9 Jan 2015

    Five struggles of a market researcher
    Five struggles of a market researcher

      31 Dec 2014

    Best customer service: The world's top 10 countries
    Best customer service: The world's top 10 countries

      10 Sep 2014

    CMO Council: Chief marketer confidence at all-time high
    CMO Council: Chief marketer confidence at all-time high

    20 Aug 2014

    Tablets to overtake PCs by 2015: survey
    Tablets to overtake PCs by 2015: survey

    8 Jul 2014

    Second annual global customer service survey: The findings
    Second annual global customer service survey: The findings

    10 Jun 2014

    Four projected market research trends
    Four projected market research trends

      30 May 2014

    How market research serves the unique needs of industry investors
    How market research serves the unique needs of industry investors

      28 May 2014

    Emerging markets enter Top 30 global media owners
    Emerging markets enter Top 30 global media owners

    12 May 2014

    Top 10 FAQs to ask when purchasing market research
    Top 10 FAQs to ask when purchasing market research

      12 May 2014

    Top tech company acquisitions compared: Microsoft, Google, Facebook, Apple and other business giants
    Top tech company acquisitions compared: Microsoft, Google, Facebook, Apple and other business giants

      8 May 2014

    Fact-checking journalism gains momentum
    Fact-checking journalism gains momentum

    14 Apr 2014

    Research can give you the seed of an idea… that can then grow and become a major success.
    How to define market research success

      28 Mar 2014

    Digital ventures boost ailing news media, study shows
    Digital ventures boost ailing news media, study shows

    27 Mar 2014

    60% of Millennials willing to share personal info with brands
    60% of Millennials willing to share personal info with brands

    10 Mar 2014

    How social networking can enhance market research
    How social networking can enhance market research

      28 Feb 2014

    comScore, Acxiom to make real-time multi-channel marketing measurement a reality
    comScore, Acxiom to make real-time multi-channel marketing measurement a reality

    24 Feb 2014

    comScore, Google partner to offer actionable audience metric for brands
    comScore, Google partner to offer actionable audience metric for brands

    17 Feb 2014

    Madonna tops Forbes highest-paid musician list
    Madonna tops Forbes highest-paid musician list

    21 Nov 2013

    Facebook becoming a key player in news: study
    Facebook becoming a key player in news: study

    28 Oct 2013

    European smartphone owners make online purchases via their device
    European smartphone owners make online purchases via their device

    24 Oct 2013

    Mintel identifies five new social media trends
    Mintel identifies five new social media trends

    27 Sep 2013

    US teens love apps, not tracking

    24 Aug 2013

    Yahoo! shares gain as it tops Web traffic
    Yahoo! shares gain as it tops Web traffic

    23 Aug 2013

    Festival of Media: LatAm 2013
    Festival of Media: LatAm 2013

    19 Aug 2013

    Shift to mobile hits tech giants' bottom line

    30 Jul 2013

    US tech firms losing business over PRISM: poll
    US tech firms losing business over PRISM: poll

    25 Jul 2013

    Mintel Social Media series identifies top five trends in online consumer marketplace behaviour
    Mintel Social Media series identifies top five trends in online consumer marketplace behaviour

    25 Jul 2013

    More Research news

    More news

    Americans eye ways to skirt online snooping: survey
    Americans eye ways to skirt online snooping: survey

    20 Mar 2015

    Latest emerging trends in market research
    Latest emerging trends in market research

     26 Jan 2015

    How to react when making market research mistakes
    How to react when making market research mistakes

     9 Jan 2015

    Five struggles of a market researcher
    Five struggles of a market researcher

     31 Dec 2014

    Best customer service: The world's top 10 countries
    Best customer service: The world's top 10 countries

     10 Sep 2014

    CMO Council: Chief marketer confidence at all-time high
    CMO Council: Chief marketer confidence at all-time high

    20 Aug 2014

    Tablets to overtake PCs by 2015: survey
    Tablets to overtake PCs by 2015: survey

    8 Jul 2014

    Second annual global customer service survey: The findings
    Second annual global customer service survey: The findings

    10 Jun 2014

    Four projected market research trends
    Four projected market research trends

     30 May 2014

    How market research serves the unique needs of industry investors
    How market research serves the unique needs of industry investors

     28 May 2014

    Emerging markets enter Top 30 global media owners
    Emerging markets enter Top 30 global media owners

    12 May 2014

    Top 10 FAQs to ask when purchasing market research
    Top 10 FAQs to ask when purchasing market research

     12 May 2014

    Top tech company acquisitions compared: Microsoft, Google, Facebook, Apple and other business giants
    Top tech company acquisitions compared: Microsoft, Google, Facebook, Apple and other business giants

     8 May 2014

    Fact-checking journalism gains momentum
    Fact-checking journalism gains momentum

    14 Apr 2014

    Research can give you the seed of an idea… that can then grow and become a major success.
    How to define market research success

     28 Mar 2014

    Digital ventures boost ailing news media, study shows
    Digital ventures boost ailing news media, study shows

    27 Mar 2014

    60% of Millennials willing to share personal info with brands
    60% of Millennials willing to share personal info with brands

    10 Mar 2014

    How social networking can enhance market research
    How social networking can enhance market research

     28 Feb 2014

    comScore, Acxiom to make real-time multi-channel marketing measurement a reality
    comScore, Acxiom to make real-time multi-channel marketing measurement a reality

    24 Feb 2014

    comScore, Google partner to offer actionable audience metric for brands
    comScore, Google partner to offer actionable audience metric for brands

    17 Feb 2014

    Madonna tops Forbes highest-paid musician list
    Madonna tops Forbes highest-paid musician list

    21 Nov 2013

    Facebook becoming a key player in news: study
    Facebook becoming a key player in news: study

    28 Oct 2013

    European smartphone owners make online purchases via their device
    European smartphone owners make online purchases via their device

    24 Oct 2013

    Mintel identifies five new social media trends
    Mintel identifies five new social media trends

    27 Sep 2013

    US teens love apps, not tracking

    24 Aug 2013

    Yahoo! shares gain as it tops Web traffic
    Yahoo! shares gain as it tops Web traffic

    23 Aug 2013

    Festival of Media: LatAm 2013
    Festival of Media: LatAm 2013

    19 Aug 2013

    Shift to mobile hits tech giants' bottom line

    30 Jul 2013

    US tech firms losing business over PRISM: poll
    US tech firms losing business over PRISM: poll

    25 Jul 2013

    Mintel Social Media series identifies top five trends in online consumer marketplace behaviour
    Mintel Social Media series identifies top five trends in online consumer marketplace behaviour

    25 Jul 2013

    Average Brazilian internet user receives 1,800 display ads per month
    Average Brazilian internet user receives 1,800 display ads per month

    25 Jun 2013

    May 2013 US search engine rankings
    May 2013 US search engine rankings

    24 Jun 2013

    Google dominates mobile ads, Facebook rises: survey
    Google dominates mobile ads, Facebook rises: survey

    18 Jun 2013

    Americans widely back NSA phone tracking: poll

    12 Jun 2013

    More woes for PC sales in 2013: survey

    30 May 2013

    April 2013 US online video rankings
    April 2013 US online video rankings

    28 May 2013

    Q1 2013 desktop-based US retail e-commerce spending, up 13%
    Q1 2013 desktop-based US retail e-commerce spending, up 13%

    15 May 2013

    This is a cropped version of the infographic; the enlarged image shows the infographic in full.
    Clean Slate Brands are the future

     22 Apr 2013

    US sees stronger eBook sales, but growth slows

    15 Apr 2013

    February 2013 US smartphone subscriber market share
    February 2013 US smartphone subscriber market share

    9 Apr 2013

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