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Source: © 123rf As customer journeys become more complex, creating a more personalised two-way interaction with customers is an increasingly important requirement for brands

Messaging the preferred method for customers to interact with brands says research

Tag Collective: Innovation for Africa

Tag Collective: Innovation for Africa

26 Jun 2024

Unlocking the potential of communities in Africa

Unlocking the potential of communities in Africa

26 Jun 2024

More news

Tourism & Travel

Turkey strives to rank among the world's top 3 tourism destinations

19 Jun 2023

Africa needs grain imports, key states say ahead of Putin talks

Agriculture

Africa needs grain imports, key states say ahead of Putin talks

Carien du Plessis, Chris Mfula and Elias Biryabarema 15 Jun 2023

File photo: Farmers use a threshing machine as they harvest their wheat crop at a farmland on an island on the River Nile next to the capital city of Cairo, Egypt 11 May 2023. Reuters/Amr Abdallah Dalsh/File Photo

Tourism & Travel

Qatar in talks with Egypt's wealth fund over hotels investment - sources

Hadeel Al Sayegh, Andrew Mills and Patrick Werr 15 Jun 2023

Africa's minerals and energy potential: A modern-day 'gold rush'

Energy & Mining

Africa's minerals and energy potential: A modern-day 'gold rush'

Bhavtik Vallabhjee 14 Jun 2023

2023 Africa Prize for Engineering Innovation finalists announced

Construction & Engineering

2023 Africa Prize for Engineering Innovation finalists announced

12 Jun 2023

Critical-mineral deals made up 66% of top 40 M&A in 2022 - PwC report

Energy & Mining

Critical-mineral deals made up 66% of top 40 M&A in 2022 - PwC report

8 Jun 2023

Diageo CEO Ivan Menezes dies shortly before retirement

Retail

Diageo CEO Ivan Menezes dies shortly before retirement

7 Jun 2023

Celebrating Africa's top 5 smart cities: Showcasing progress and prowess

Construction & Engineering

Celebrating Africa's top 5 smart cities: Showcasing progress and prowess

Marcel Bruyns 5 Jun 2023

Africa's most valuable brands demonstrate resilience and growth as MTN remains dominant

Marketing & Media

Africa's most valuable brands demonstrate resilience and growth as MTN remains dominant

1 Jun 2023

Eni bets on agribusiness in Africa to expand biofuel production

Energy & Mining

Eni bets on agribusiness in Africa to expand biofuel production

Francesca Landini 1 Jun 2023

Jared Carver named new Converse CEO

Retail

Jared Carver named new Converse CEO

1 Jun 2023

Unilever pivots to African suppliers as forex pressure mounts

Retail

Unilever pivots to African suppliers as forex pressure mounts

Seun Sanni 31 May 2023

#DoMore and #GetMore: The full Biz Sponsorship menu

Marketing & Media

#DoMore and #GetMore: The full Biz Sponsorship menu

Bizcommunity.com 29 May 2023

Big senior leadership shakeup at Nike

Retail

Big senior leadership shakeup at Nike

26 May 2023

Solar power due to overtake oil production investment for first time - IEA

Energy & Mining

Solar power due to overtake oil production investment for first time - IEA

Noah Browning 25 May 2023

Luxury retail execs bullish about rising revenues

Retail

Luxury retail execs bullish about rising revenues

25 May 2023

African architects challenge Venice exhibition to decolonise and start new conversations

Construction & Engineering

African architects challenge Venice exhibition to decolonise and start new conversations

Tomà Berlanda 25 May 2023

Image source: Marcela Ruth Romero –

Legal

#AfricaMonth: 11 reasons to celebrate Africa's bright future

Baker McKenzie Africa Team 24 May 2023

2 South Africans in the running for Africa Education Medal 2023

Education

2 South Africans in the running for Africa Education Medal 2023

23 May 2023

Grand infrastructure projects aren't a magic bullet for industrial development - insights from Ghana and Kenya

Construction & Engineering

Grand infrastructure projects aren't a magic bullet for industrial development - insights from Ghana and Kenya

Seth Schindler and Tom Gillespie 22 May 2023

Global e-commerce transactions predicted to hit $8tn by 2027

Retail

Global e-commerce transactions predicted to hit $8tn by 2027

22 May 2023

#EnlitAfrica2023: Technology key to Africa's just energy transition

Energy & Mining

#EnlitAfrica2023: Technology key to Africa's just energy transition

18 May 2023

Generative AI and sustainability driving investment in tourism technology

Tourism & Travel

Generative AI and sustainability driving investment in tourism technology

17 May 2023

#AfricaMonth: Renewable energy deployment and the need for increased investment in Africa

Energy & Mining

#AfricaMonth: Renewable energy deployment and the need for increased investment in Africa

Sindy Peters 16 May 2023

Tadeu Marroco, new chief executive of BAT. Source: Supplied

Retail

Tadeu Marroco takes the helm at British American Tobacco

16 May 2023

File Photo: Rached Ghannouchi, the head of Islamist Ennahda party and former speaker of the parliament, during an interview with Reuters at his office in Tunis, Tunisia, 15 July 2022. Reuters/Zoubeir Souissi

Legal

Tunisian judge sentences opposition leader Ghannouchi to year in prison

Tarek Amara 16 May 2023

#AfricaMonth: KFC's Akhona Qengqe talks QSR in Africa and building the continent's talent engine

Retail

#AfricaMonth: KFC's Akhona Qengqe talks QSR in Africa and building the continent's talent engine

Lauren Hartzenberg 15 May 2023

#AfricaTechWeek: Unleashing the power of AI in Africa: Expert insights and predictions

ICT

#AfricaTechWeek: Unleashing the power of AI in Africa: Expert insights and predictions

Imran Salie 12 May 2023

Oil prices fall, set for fourth weekly drop, as demand fears weigh

Energy & Mining

Oil prices fall, set for fourth weekly drop, as demand fears weigh

Yuka Obayashi and Andrew Hayley 12 May 2023

Continent's best beers awarded at African Beer Cup

Retail

Continent's best beers awarded at African Beer Cup

11 May 2023

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