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    Source: © 123rf As customer journeys become more complex, creating a more personalised two-way interaction with customers is an increasingly important requirement for brands
    Messaging the preferred method for customers to interact with brands says research
    Tag Collective: Innovation for Africa
    Tag Collective: Innovation for Africa

    26 Jun 2024

    Unlocking the potential of communities in Africa
    Unlocking the potential of communities in Africa

    26 Jun 2024

    More news

    Blocked airline funds could slow down recovery - IATA
    Logistics & Transport
    Blocked airline funds could slow down recovery - IATA

    19 Aug 2021

    We throw away a third of the food we grow - here's what to do about waste
    Agriculture
    We throw away a third of the food we grow - here's what to do about waste

      19 Aug 2021

    New research records national policy trends linking fish, aquatic foods with public health
    Agriculture
    New research records national policy trends linking fish, aquatic foods with public health

    18 Aug 2021

    International efforts should prioritise equitable access to vaccines. Immanuel A.Afolabi/Majority World/Universal Images Group via Getty Images
    Healthcare
    The impact of Covid-19 has been lower in Africa. We explore the reasons

      18 Aug 2021

    Travel and tourism revenues to reach only $385bn in 2021
    Tourism & Travel
    Travel and tourism revenues to reach only $385bn in 2021

    18 Aug 2021

    Three quarters of people in G20 nations see climate, nature near tipping points
    ESG & Sustainability
    Three quarters of people in G20 nations see climate, nature near tipping points

      18 Aug 2021

    Source: Supplied
    Retail
    Philip Morris expands smoke-free Iqos brand

    17 Aug 2021

    New global biodiversity goals must take these key lessons into account
    ESG & Sustainability
    New global biodiversity goals must take these key lessons into account

      17 Aug 2021

    Source:
    Retail
    Adidas to sell Reebok to Authentic Brands Group for €2,1bn

    13 Aug 2021

    Combined market cap of global airlines plunge by $12bn as Covid cases rise
    Logistics & Transport
    Combined market cap of global airlines plunge by $12bn as Covid cases rise

    13 Aug 2021

    Nesternship to give African youth a headstart
    HR & Management
    Nesternship to give African youth a headstart

    13 Aug 2021

    One size doesn't fit all: Advice for brands seeking to access the African market
    Marketing & Media
    One size doesn't fit all: Advice for brands seeking to access the African market

    , Wavemaker  12 Aug 2021

    Insights for African countries from the latest climate change projections
    ESG & Sustainability
    Insights for African countries from the latest climate change projections

      12 Aug 2021

    Image source:
    Logistics & Transport
    UNCTAD, IATA extend partnership to facilitate global trade

    12 Aug 2021

    Source: ©bagworld -
    Retail
    Food & Drink 2021 rankings: Coca-Cola and Nestlé continue to dominate

    11 Aug 2021

    Source: Spar Austria
    Retail
    Spar International rolls out integrated e-commerce platform globally

    11 Aug 2021

    Reinventing the wheel: The future of public transit
    Logistics & Transport
    Reinventing the wheel: The future of public transit

      11 Aug 2021

    Source: Reuters/Dado Ruvic/Illustration/File Photo
    Marketing & Media
    Vaccine denialism kills: Mail & Guardian has let down its readers

      10 Aug 2021

    5 things to watch for in the latest IPCC report on climate science
    ESG & Sustainability
    5 things to watch for in the latest IPCC report on climate science

      6 Aug 2021

    Source: PIRO4D
    Tourism & Travel
    Radisson Hotels offset 100% CO2 emissions globally

    6 Aug 2021

    IATA global airline industry statistics show devasting effects of Covid-19
    Logistics & Transport
    IATA global airline industry statistics show devasting effects of Covid-19

    6 Aug 2021

    Global food prices decline in July
    Agriculture
    Global food prices decline in July

    5 Aug 2021

    Barbie debuts dolls in likeness of Covid-19 frontline workers
    Retail
    Barbie debuts dolls in likeness of Covid-19 frontline workers

    5 Aug 2021

    New Nespresso blend helps revive fragile coffee farming in the DRC
    Retail
    New Nespresso blend helps revive fragile coffee farming in the DRC

    5 Aug 2021

    Source: rido –
    Legal
    East Africa data infrastructure ripe and ready to move to the next level

      5 Aug 2021

    Nesta Challenges launches CA$14,5m Afri-Plastics Challenge
    ESG & Sustainability
    Nesta Challenges launches CA$14,5m Afri-Plastics Challenge

    3 Aug 2021

    Africa's strategic priorities to recover better
    ESG & Sustainability
    Africa's strategic priorities to recover better

      3 Aug 2021

    Source:
    Retail
    Voice assistant transaction values to hit $19,4bn by 2023

    3 Aug 2021

    Source: Walmart
    Retail
    Walmart opens up its retail tech to other businesses

    2 Aug 2021

    African countries must include all migrant populations in their vaccination plans. Thierry/Anadolu Agency via Getty Images
    Healthcare
    Excluding migrants undermines the success of Covid-19 vaccine rollouts

      2 Aug 2021

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