Ethiopian Airlines launches new app elevating cargo customers' experience

Screenshot via Ethiopian Airlines

"As a customer-centric airline, we always seek ways to better serve our customers and bring more digital options to their fingertips," says Miretab Teklaye, director group integrated marketing communications at Ethiopian.

"The newly unveiled cargo mobile app and chatbot-assisted cargo tracking service will bring convenience for our customers allowing them to access real-time updates about their shipments and to process their charter requests.

"As the number of mobile apps and messaging platforms users grows globally, we will leverage our in-house digital capabilities to further elevate customers' experience by taking our digital service to the platforms of their choice."

The cargo mobile app is available to download from Play Store and App Store.