While certain crimes are showing a downward trend, the sharp rise in commercial crimes such as truck hijackings and cash-in-transit heists is noticeable on a national level. Although all major urban centres reported increases, Johannesburg’s metropolitan precincts saw a 52% increase in truck hijackings and a 5% increase in car hijackings, which is higher than any other South African city.
Incidents like hijackings and vehicle theft are actioned and escalated immediately increasing driver, vehicle and cargo safety. Year-to-date MiX Telematics, which assists fleet operators in providing additional safety and security measures for drivers and cargo during this peak trading period, has seen a 9% increase in vehicle hijacking incidents on their fleet customer base compared to 2019, a figure that is steadily rising given the challenging economic times we find ourselves in as well as the increase in vehicle deliveries due to peak season activities.
"In a recent incident, a truck carrying a load of diesel worth half a million Rand was recovered after the Track and React agent assisted the driver that pressed the panic button during the hijacking. The Track and React team has recovered millions of Rand’s worth of cargo and assisted with 11 recoveries, a 100% success rate, for this specific client over the 9 years of being a MiX customer," says Gert Pretorius, MD for MiX Telematics Africa.
For example, MiX Telematics' MiX Track and React bureau service solutions illustrates the effectiveness of an outsourced fleet monitoring bureau to proactively manage the fleet and drivers in real-time. "Our agents, for instance, have been trained to respond to critical driving events as soon as they occur to not only assist the driver in an emergency situation but to also reduce risky driving behaviours that may be detrimental to the safety and productivity of the fleet such as speeding, distracted driving, unauthorised stopping en route and not resting on long journeys," says Pretorius.
In challenging times such as the trucking industry is facing currently, increased visibility and greater control over what happens when the drivers are out on the road can make the difference for a business to survive until the economy turns around.
"Technological innovations can make the world safer and keep it moving forward - connected fleet solutions can do this. At a time like this, the trucking transport sector needs to ensure the safety of thousands of drivers delivering goods, especially over the festive season," concludes Pretorius.