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GLOBAL

Kids are becoming more active adopters of e-commerce sites

Children are becoming more active adopters of e-commerce sites. Their interest in online shopping has more than tripled in the last 12 months - from 2% to 9%...

14 Jun 2019

GLOBAL

The most valuable global retail brands for 2019

The results of the second annual BrandZ Top 75 Most Valuable Global Retail Brands have been revealed. The research shows that the world's most valuable retail brands are worth $339 billion more...

14 May 2019

GLOBAL

Instagram's @shop a curated showcase of shoppable products

Instagram has launched a @shop account, essentially a curation of posts from online merchants that sell products through the image-sharing app.

14 May 2019

GLOBAL

Successful retail chatbot interactions to grow eightfold by 2023

The global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6 billion in 2019, as AI offers compelling new engagement solutions...

9 May 2019

GLOBAL

New study reveals top trends in online payments in MENA

In the fourth quarter of 2018, the approval rate rose by 5.1% bringing MENA's rate just 3% behind the rest of the world. Due to the high transaction value in the travel industry, card approval rates have seen a slower growth rate than other industries...

By Fundisiwe Maseko 25 Apr 2019

SOUTH AFRICA

Grassroots trading to luxury leather leader: The journey of Jekyll and Hide

Jekyll and Hide founder Bernard Bultemeier talks luxury leather, global expansion, the challenges facing independent retail today and why we'll all be wearing backpacks soon...

By Lauren Hartzenberg 4 Sep 2018

SOUTH AFRICA

We must ensure new food retail technologies are pathways - not barriers - to better health

Imagine a world where smart pantries sense when you are running out of your favourite food and order more of it, without you lifting a finger. Where intelligent robots roam your grocery store, ever at your service...

By Kathryn Backholer 11 Jul 2018

AUSTRALIA

Location and voice technology are the future of retail

Retailers, struggling to connect with their customers, have been trialling new technologies to blend in-store and digital experiences...

By Gary Mortimer and Louise Grimmer 11 Apr 2018

SOUTH AFRICA

Bidcorp reaps most of its profits from Australia and New Zealand

Bid Corporation (Bidcorp) earns most of its revenue in Europe, but most of its profit from Australia and New Zealand...

By Robert Laing 22 Feb 2018

AUSTRALIA

Amazon drives a fifth city-shaping retail revolution

As possibly the world's oldest economic activity, retailing didn't venture away from the traditional street, with its congestion, grime and weather exposure, until about 1800...

By Paul Drechsler 26 Jan 2018

SOUTH AFRICA

What makes us sign up to subscription boxes?

Everyone can relate to that excitement of ripping open a present or the anticipation before discovering what a package in the post contains...

By Louise Grimmer and Gary Mortimer 3 Jan 2018

AUSTRALIA

Amazon claims record-breaking Australia launch

Amazon's Australia launch was the company's biggest-ever opening day for orders, the US giant said on Wednesday, but some shoppers were underwhelmed...

7 Dec 2017

AUSTRALIA

Retailers brace as Amazon launches in Australia

US internet giant Amazon launched in Australia on Tuesday in time for Christmas, with retailers scrambling to cut costs and boost their online offerings...

6 Dec 2017

GLOBAL

Tailoring the customer experience boosts online sales

Annual online retail or "e-tail" sales now exceed $19 billion in Canada, AUS$21 billion in Australia, US$410 billion in the United States and US$1 trillion in China...

By Michael J. Armstrong and Narongsak (Tek) Thongpapa 31 Oct 2017

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