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Assistant Store Manager
Remuneration: | cost-to-company |
Location: | Pietermaritzburg |
Education level: | Matric |
Job level: | Mid/Senior |
Own transport required: | Yes |
Travel requirement: | Occasional |
Type: | Permanent |
Reference: | #BIZ-ASM-MIDLANDS |
Company: | CUM BOOKS |
Are you a dynamic and passionate individual with a flair for customer service, store operations, and staff motivation? We have an exciting opportunity for you to join our team as an assistant store manager at CUM Books Liberty Midlands Mall. With a history spanning over 80 years, C.U.M. Books is dedicated to putting Christian content and Bibles into the hands of the people of Africa. As a publisher and retailer, our driving passion remains the hope of the gospel.
Duties and responsibilities
Job brief
As an experienced assistant store manager, you will oversee the daily operations of our store, ensuring the smooth running of operations to maximise the customer experience. The ideal candidate will have prior experience in retail management, a deep understanding of excellent customer service, and the ability to motivate personnel to perform at their best.
Responsibilities:
- Organise store operations and allocating responsibilities to personnel
- Supervise and guide staff towards maximum performance
- Training of staff
- Stock management and monitor of stock levels
- Maintaining excellent customer service
- Deal with complaints from customers to maintain excellent customer service
- Resolve any issues that might arise
- Plan and oversee in-store promotions and merchandising
- Ensure the store fulfils all legal health and safety guidelines
- Proven experience in the retail and or customer service sector
- Knowledge of retail and customer service best practices
- Outstanding communication and interpersonal abilities
- Excellent organising skills
- Knowledge of excellent customer service practices
- Computer literate
- Competitive salary
- Opportunities for career growth and advancement
- A dynamic and collaborative work environment
Apply now and be part of a team with a purpose!
Posted on 03 May 16:04, Closing date 2 Jun
Assistant Store Manager
Pietermaritzburg
Are you a dynamic and passionate individual with a flair for customer service, store operations, and staff motivation? We have an exciting opportunity for you to join...
Are you a dynamic and passionate individual with a flair for customer service, store operations, and staff motivation? We have an exciting opportunity for you to join...
CUM BOOKS
3 May 2024