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Source: Supplied. Sherilyn Kamga, senior strategic finance analyst at Talend.

#YouthMonth: Navigating the intersection of finance and tech in FinOpsKatja Hamilton

#BizTrends: 6 global retail trends making their mark in FMCG

#BizTrends: 6 global retail trends making their mark in FMCG

By Lauren Hartzenberg 10 Feb 2023

5 ways retail will double-down on digital in 2023

5 ways retail will double-down on digital in 2023

24 Jan 2023

US stores get creative to battle e-commerce

US stores get creative to battle e-commerce

24 Nov 2017

Tailoring the customer experience boosts online sales

Tailoring the customer experience boosts online sales

Michael J. Armstrong and Narongsak (Tek) Thongpapa 31 Oct 2017

Report reveals customer aftermarket is afterthought for manufacturers

Report reveals customer aftermarket is afterthought for manufacturers

12 Oct 2017

Shoppers desire degree of control over retail technology

Shoppers desire degree of control over retail technology

3 Apr 2017

Amazon has banned reviews of products received free or at generous discounts, unless authors have been deemed trustworthy by the online retail giant ()

Amazon bans most 'incentivised' reviews

5 Oct 2016

Best customer service: The world's top 10 countries

Best customer service: The world's top 10 countries

Alex Hillsberg 10 Sep 2014

Second annual global customer service survey: The findings

Second annual global customer service survey: The findings

10 Jun 2014

A virtual magic carpet ride

A virtual magic carpet ride

Our Reporter 16 Nov 2013

Analysing the CRM needs of a midsize business

Paul Anderson 2 Apr 2013

ClkClk recognised for most innovative technology of 2012

ClkClk recognised for most innovative technology of 2012

15 Mar 2013

Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

8 Feb 2013

BlackBerry World: RIM announces Wireless Achievement Award recipients

BlackBerry World: RIM announces Wireless Achievement Award recipients

3 May 2012

Mindshare Technologies president to retire

Mindshare Technologies president to retire

1 Mar 2012

Brand Keys 2012 customer Loyalty Index survey: Consumers want brand delight

7 Feb 2012

Trust, transparency issues emerge for banks

Trust, transparency issues emerge for banks

27 Oct 2011

Bank customers quick to sign up for debit rewards programs - but slow to redeem

Bank customers quick to sign up for debit rewards programs - but slow to redeem

28 Jul 2011

Stevie Awards call for entries

Stevie Awards call for entries

25 Mar 2011

Hassle-free sales environment revs vehicle purchases

Hassle-free sales environment revs vehicle purchases

11 Feb 2011

Starwood Hotels & Resorts' customer service now using FaceTime

Starwood Hotels & Resorts' customer service now using FaceTime

21 Jan 2011

2010's top PR stories

2010's top PR stories

6 Jan 2011

Instant redemption opportunities lure in loyalty program customers

Instant redemption opportunities lure in loyalty program customers

18 Nov 2010

SPS first processor of Street Savings mobile marketing

SPS first processor of Street Savings mobile marketing

20 Oct 2010

Insurance marketers too focussed on acquisition

Insurance marketers too focussed on acquisition

22 Sep 2010

Merkle expands into China

Merkle expands into China

17 Sep 2010

Interbrand releases 100 "Best Global Brands"

Interbrand releases 100 "Best Global Brands"

16 Sep 2010

Banks - make friends with your customers

Banks - make friends with your customers

Source: Mintel Oxygen Reports 13 Sep 2010

More news

US stores get creative to battle e-commerce

US stores get creative to battle e-commerce

24 Nov 2017

Tailoring the customer experience boosts online sales

Tailoring the customer experience boosts online sales

Michael J. Armstrong and Narongsak (Tek) Thongpapa 31 Oct 2017

Report reveals customer aftermarket is afterthought for manufacturers

Report reveals customer aftermarket is afterthought for manufacturers

12 Oct 2017

Shoppers desire degree of control over retail technology

Shoppers desire degree of control over retail technology

3 Apr 2017

Amazon has banned reviews of products received free or at generous discounts, unless authors have been deemed trustworthy by the online retail giant ()

Amazon bans most 'incentivised' reviews

5 Oct 2016

Best customer service: The world's top 10 countries

Best customer service: The world's top 10 countries

Alex Hillsberg 10 Sep 2014

Second annual global customer service survey: The findings

Second annual global customer service survey: The findings

10 Jun 2014

A virtual magic carpet ride

A virtual magic carpet ride

Our Reporter 16 Nov 2013

Analysing the CRM needs of a midsize business

Paul Anderson 2 Apr 2013

ClkClk recognised for most innovative technology of 2012

ClkClk recognised for most innovative technology of 2012

15 Mar 2013

Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

8 Feb 2013

BlackBerry World: RIM announces Wireless Achievement Award recipients

BlackBerry World: RIM announces Wireless Achievement Award recipients

3 May 2012

Mindshare Technologies president to retire

Mindshare Technologies president to retire

1 Mar 2012

Brand Keys 2012 customer Loyalty Index survey: Consumers want brand delight

7 Feb 2012

Trust, transparency issues emerge for banks

Trust, transparency issues emerge for banks

27 Oct 2011

Bank customers quick to sign up for debit rewards programs - but slow to redeem

Bank customers quick to sign up for debit rewards programs - but slow to redeem

28 Jul 2011

Stevie Awards call for entries

Stevie Awards call for entries

25 Mar 2011

Hassle-free sales environment revs vehicle purchases

Hassle-free sales environment revs vehicle purchases

11 Feb 2011

Starwood Hotels & Resorts' customer service now using FaceTime

Starwood Hotels & Resorts' customer service now using FaceTime

21 Jan 2011

2010's top PR stories

2010's top PR stories

6 Jan 2011

Instant redemption opportunities lure in loyalty program customers

Instant redemption opportunities lure in loyalty program customers

18 Nov 2010

SPS first processor of Street Savings mobile marketing

SPS first processor of Street Savings mobile marketing

20 Oct 2010

Insurance marketers too focussed on acquisition

Insurance marketers too focussed on acquisition

22 Sep 2010

Merkle expands into China

Merkle expands into China

17 Sep 2010

Interbrand releases 100 "Best Global Brands"

Interbrand releases 100 "Best Global Brands"

16 Sep 2010

Banks - make friends with your customers

Banks - make friends with your customers

Source: Mintel Oxygen Reports 13 Sep 2010

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