Insurance Sales Consultant

Pacific International Insurance is a licensed general insurance company, providing soft landings for policyholders across Australia and New Zealand. Our range of personal and business insurance solutions includes motor vehicle, pet, mobility equipment, professional indemnity, and general liability insurance.

About the product

PD Insurance AU provides low-cost, high-value pet and car insurance that has won multiple awards.

The opportunity

We are looking for a customer-centric, energetic, and passionate sales consultant to join our call centre team in George.

The role

This critical insurance sales role is key to securing new business and servicing existing customers by creating a great first impression and ensuring positive engagement. You will handle inbound and outbound calls and offer extensions to existing policies.

The sales consultant is responsible for providing excellent service and support by understanding customer needs and delivering key information about our products and organisation.

Working hours

• Mondays to Fridays: 4 am – 11 am or 12 am – 8 am (rotational shifts)
• These hours may be affected by daylight savings and operational business requirements

• Competitive basic monthly salary with company benefits and contributions
• Employee loyalty and long-service rewards
• Professional company-branded gear
• Health benefits, including exciting offers from our lifestyle department
• On-site coffee shop and restaurant dedicated to employees
• Training and development, including a structured onboarding programme
• Flexible working hours
• Company transport available to the office

• Completed Grade 12 or National Senior Certificate
• Proficient or advanced English written and verbal communication skills
• Prior experience in a customer service or sales-driven position
• A passion for sales and achieving targets
• Strong communication, negotiation, and problem-solving skills
• Customer-oriented with a focus on building strong client relationships
• Willing to work the hours listed in this advert