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 | WARREN HAWKINS In the run up to Black Friday, here’s what you should be doing to ensure both your business and your customers are getting the most out of the experience...read |
|  | Black Friday 2024 shopping season is projected to give the South African economy an R88bn shot in the arm...read |
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| |  | In its 18th Year, Accenture Song’s annual bellwether report identifies five global macro trends and provides key consumer insights and guidance for businesses… Read |  | |
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Banking & Finance |
 | SFUNDO PARAKOZOV South African pharmacy group Dis-Chem Pharmacies said at its conference call on Friday, 25 October, it will launch its insurance business, Dis-Chem Life in the first quarter of 2025... Read |
 | SFUNDO PARAKOZOV Clicks Group reported 14.3% growth in full-year profit, at the upper end of its forecast range, driven by strong margins and cash flow generation... Read |
 | Standard Bank launches an upgraded SimplyBlu platform, offering SMEs an all-in-one solution for payments, inventory management, e-commerce, and business insights... Read |
 | Edgars, Legit, Keedo and Swagga introduces PayFlex, an in store payment option, to relieve some of the burden on the shopper... Read |
 | According to data analytics firm Euromonitor International, consumers are expected to indulge in Halloween fun this season, but with an eye on affordability... Read |
CRM |
 | LIEZEL JONKHEID Empathy is a key differentiator in creating exceptional customer experiences in an increasingly tech-driven business world... Read |
 | MICHAEL LEVINSOHN Across various industries, particularly retail, travel, finance and hospitality; the significance of loyalty programmes is on the rise. Loyalty or reward programmes offer benefits to customers for supporting a certain brand... Read |
E-commerce |
 | NQOBILE DLUDLA Click-and-collect company Pargo is exploring an expansion into the rest of Africa, its CEO said in an interview, betting on e-commerce growth on the continent... Read |
 | NQOBILE DLUDLA Prosus expects e-commerce profit to jump in 2025, more IPOs in India... Read |
 | ROBIN FREDERICKS As South Africa’s logistics industry confronts challenges like crumbling infrastructure and rising e-commerce demands, Ryan Gaines, CEO of City Logistics, highlights how innovation and sustainability can enhance efficiency and competitiveness during Transport Month... Read |
ESG & Sustainability |
 | The H&M Foundation has announced a significant shift in its overall strategic direction, with the innovation challenge Global Change Award (GCA) being the first initiative to reflect this shift... Read |
Exhibitions & Events |
 | EVE PENNINGTON Eve Pennington recently attended her first Comic Con Africa to experience the vibe and see what brands were there and what they were doing... Read |
Fashion & Homeware |
 | K-Way has collaborated with Sealand, a globally recognised brand known for its innovative use of upcycled materials to launch an exclusive sustainable collection... Read |
 | For over 40 years, Politix has helped Australian men make their mark, and now they're setting their sights on the African continent... Read |
FMCG |
 | ISSUED BY RAPT CREATIVE AGENCY Tequila is having its moment in the sun and its rise in popularity in South Africa reflects the evolving tastes of consumers who are seeking more sophisticated, versatile and premium spirit options... Read |
 | Woolworths has partnered with six local wine brands to bring canned wine to customers... Read |
 | To address rising food insecurity, the South African Poultry Association (SAPA) is advocating for the removal of the 15% value-added tax (VAT) on certain chicken products, aiming to make this staple protein more accessible to low-income households... Read |
 | Grant’s Whisky has introduced its latest innovation: Grant’s Summer Flavours, a flavoured whisky range... Read |
Franchising |
 | KAREN KEYLOCK Karen Keylock, national retail services manager at Nedbank Commercial Banking, explores the journey to creating a successful franchise... Read |
Health & Beauty |
 | ISSUED BY THE PUBLICITY WORKSHOP The global beauty industry is booming, with consumers seeking innovative products and personalised experiences... Read |
 | Zuru, known for its innovation in toys, has entered the fast-moving consumer goods (FMCG) sector with its new consumer goods venture, Zuru Edge... Read |
 | ISSUED BY THE BODY SHOP At a launch event that hosted the crème de la crème of the Cape Town culture and art scene, The Body Shop unveiled an exciting mural by award-winning illustrator Russell Abrahams, also known as Yay_Abe, at their flagship store at the V&A Waterfront in Cape Town... Read |
Import/Export |
 | WANDILE SIHLOBO South Africa's export-led agricultural sector requires market diversification due to geopolitical tensions, suggesting expanded access to Brics countries like China and India and markets like Japan and Mexico while addressing high import tariffs and phytosanitary barriers... Read |
Informal Retailing |
 | The digital transformation of sub-Saharan Africa’s economy will not be complete without a focus on helping the region’s hundreds of thousands of small, micro and informal merchants to digitalise their businesses... Read |
Packaging |
 | KARABO LEDWABA In a high-stakes corporate battle over soap packaging, the High Court has found Bliss Brands, maker of Securex hygiene soap, in contempt for failing to comply with a previous order to alter its product’s packaging, which was deemed too similar to that of Colgate-Palmolive's Protex brand... Read |
 | In a bid to enhance recyclability, the packaging material of Nestlé Nespray sachets has been changed to a laminate to be compatible with plastic recycling processes, otherwise known as Designed for Recycling (D4R) Read |
Retailers |
 | NQOBILE DLUDLA Pick n Pay will exit Nigeria by selling its 51% share of a joint venture... Read |
 | According to the 2023 Gartner Consumer Cost-of-Living and Price Sentiment Survey, 90% of consumers sought cheaper alternatives in at least one product category, while a third reported significant financial strain... Read |
 | TFG has acquired UK-based fashion and lifestyle retailer, White Stuff... Read |
Sales |
 | As inflation falls, discount hunting remains ever-present among South African consumers... Read |
Supply Chain |
 | PHUMI (PJ) MHLONGO The festive season is a time of increased consumer activity, resulting in a surge in demand for logistics and transportation services... Read |
Technology |
 | South Africa’s retail sector experienced an important shift when the Black Friday tradition entered the local landscape, most notably the introduction of a large spike in trading volume during the month of November... Read |
Training |
 | The Streetwise Academy equips team members with roles such as supervisors, managers, operations specialists, and human resources officers... Read |
Africa |
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 | CAMILLUS EBOH A Nigerian court on Wednesday ordered the release of Binance executive Tigran Gambaryan after the government dropped money laundering charges against him to allow him to get medical treatment abroad... Read |
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Eleanor Roosevelt "With the new day comes new strength and new thoughts." William Feather "Success seems to be largely a matter of hanging on after others have let go." Confucius "Real knowledge is to know the extent of one's ignorance." Chuck Berry "It's amazing how much you can learn if your intentions are truly earnest." Harry S Truman "It is amazing what you can accomplish if you do not care who gets the credit." |
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