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Results of the 2018 SA-csi for Supermarkets reveals that Woolworths has marginally maintained the best overall customer experience among SA's top supermarket brands... read
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Edcon's latest recapitalisation deal will see the contribution of new cash commitments and rent reductions totalling approximately R2.7 billion into South Africa's largest clothing retailer... read
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Diesel USA, the clothing maker famous for its five-pocket jeans, filed for Chapter 11 protection in the U.S. Bankruptcy Court this week...read
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CAROL EMSLIE
Many alcohol companies see International Women's Day as an ideal opportunity to market their products...read
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GRAEME MCLEAN
Have you ever searched for a product online in the morning and gone back to look at it again in the evening only to find the price has changed?read
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Banking & Finance
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Mobile wallets just haven't lived up to expectations... Read
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CRM
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An effective loyalty programme will positively influence the relationship between a service provider and the customer through rewards and incentives - but the days of offering points as the frontline reward are long gone... Read
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CSI
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ISSUED BY BATA
Bata, the globally renowned footwear company, is supporting International Women's Day with its ongoing campaign encouraging women to be self-accepting and to acknowledge that no woman is just one woman... Read
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Design & Manufacturing
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Houtlander's curvilinear Interdependence II bench was judged the Most Beautiful Object in South Africa and announced as the winner on Friday, 1 March 2019 at the annual Design Indaba Conference... Read
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ISSUED BY GORDON INSTITUTE OF BUSINESS SCIENCE
In a partnership with the new Toyota Wessels Institute for Manufacturing Studies (TWIMS), the University of Pretoria's Gordon Institute of Business Science (GIBS) has launched a Postgraduate Diploma (PGDip) and Masters of Business Administration (MBA) in Durban which is be focused on the manufacturing industry... Read
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E-commerce
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Through a new initiative called Project Zero, Amazon wants to empower brands to help stop the spread of counterfeit products on the marketplace... Read
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MELISSA BURNS
Other than those specifically targeted at narrow niche markets, most domestic businesses do hope to one day extend their reach and go international... Read
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Exhibitions & Events
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ISSUED BY EXPOSURE MARKETING
Winners of the 2018 MamaMagic Product Awards were announced at a breakfast awards ceremony that took place on 6 February at Fine Living by David Muirhead in Parkmore... Read
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JUANITA PIENAAR
SheSays brought together a powerhouse panel of industry trailblazers to speak about career boldness and how they had to step out of their comfort zones to pursue greater ambition... Read
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Fashion & Homeware
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JEAN-NOËL KAPFERER
Through his solemn gestures, impenetrable gaze and distinctive and elegant dress code, Karl Lagerfeld left his mark on fashion as well as popular culture... Read
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FMCG
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Sovereign Foods, the third largest poultry producer in South Africa, announced its merger with the Cold Storage Group (CSG), an Eastern Cape wholesaler of poultry and value-added poultry products... Read
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Elephant dung may top the list as the most unusual place to forage for gin botanicals. But Dr Les Ansley and Professor Paula Ansley have been doing just this to create Indlovu Gin... Read
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Nestlé has laid out an action plan to increase the number of women in senior executive positions globally. As part of its activities to highlight International Women's Day 2019... Read
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Health & Beauty
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Pantene maker Procter & Gamble (P&G) has introduced its first new retail hair care brand globally in four years, and the launch kicks off in the Mother City... Read
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Packaging
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Stratcom Branding is calling on entries from 100% black-owned SMME's for the chance to receive a pro-bono packaging design through its bi-annual social responsibility initiative... Read
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ISSUED BY PYROTEC
Coding and marking is the method of printing essential product and traceability information onto packaging, labels and other manufactured goods and materials. These include barcodes, serialisation codes, and expiry or 'best by' dates... Read
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ISSUED BY PROPAK
More than 20 industry leaders from the packaging, printing, and plastics industries will be sharing their insights into the latest developments and challenges over four days of free-to-attend seminars taking place during Propak Africa next month... Read
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ISSUED BY PROPAK
Africa's ultimate packaging, food processing, plastics, printing and labelling exhibition will be taking place at the Expo Centre in Nasrec, Johannesburg, from 12-15 March... Read
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ISSUED BY MPACT PLASTICS
As consumers of PET plastic bottled beverages such as water, carbonated soft drinks, fruit juices and an increasing amount of wines and other alcoholic beverages, little thought goes into how these beverages are packaged in different ways to ensure the preservation of the content... Read
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ISSUED BY PROPAK
Visitors to this year's Propak Africa can enjoy an 'every day a themed day' experience, where each of the four days of the show will focus on a different theme... Read
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Research
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ISSUED BY INSIGHT SURVEY
Insight Survey's latest South African Coffee Landscape Report 2019 carefully unfolds the global and local coffee markets based on the latest information and research... Read
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Retail Marketing
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ISSUED BY DNA BRAND ARCHITECTS
Nestlé is back with more tasty treats for chocolate lovers, after last year's Taste the Good Life Campaign. This year, it launched the Good Life Grand Giveaway on Friday, 1 March, at a trendy rooftop venue, The Roof, in Fourways, Sandton... Read
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Retail Services
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Gauteng on-demand laundry delivery service, Just Laundry, has launched a crowdfunding campaign to assist in its expansion across the country... Read
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Retailers
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ISSUED BY ALL TOLD
Back in the day it was the Edgars own-brands that made the Edgars brand so great... Read
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ISSUED BY ACKERMANS
In November 2018, through the signing of the Labour Laws Amendment Bill, South Africa became the first African country to allow fathers to take on a more active and supportive role in the home... Read
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Health and wellbeing retailer Wellness Warehouse has introduced a pop-up shop inside its Cavendish Square store, that caters to customers with an interest in living a more plant-based lifestyle... Read
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Two SA retailers, Supersave Food Town Hyper in Pietermaritzburg and Take n Pay Food Town Hyper in Chatsworth, were recognised at the 2019 IGA International Retailers of the Year awards... Read
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ISSUED BY GAME
"Yay! Fantastic news, I can't believe I have won!" This was the reaction from Siyamamkela Matshisi of Promenade, Cape Town on discovering he had won a brand-new Polo Vivo car in a competition launched by AEG and Game... Read
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Len Lubbe, CEO of LoyaltyPlus. Findings in the 2018 South African Customer Satisfaction Index (SA-csi) for Supermarkets Jean-Noël Kapferer on Karl Lagerfeld's lasting legacy Findings in CMO's "Bringing a Human Voice to Customer Choice" Edcon secures R2.7bn lifeline for restructuring plan |
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| New events to diarise |
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 Customer 360 Africa, happening on 16-18 April in Johannesburg is an all-encompassing event that will cover all aspects of the entire customer experience journey. Read more >> |
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