Marketing & Media

Menu

Results for customer+loyalty

News

How retailers are increasingly diversifying offerings to remain relevant
How retailers are increasingly diversifying offerings to remain relevant

10 May 2022

Don't be relegated to 'flavour of the month' - find your relevance
Don't be relegated to 'flavour of the month' - find your relevance

Issued by IMC Conference 19 Apr 2022

Mr Price enters R3.3bn deal to buy controlling stake in Studio 88
Mr Price enters R3.3bn deal to buy controlling stake in Studio 88

13 Apr 2022

Keeping customers confident in the right insurance partner for their journey to success
Keeping customers confident in the right insurance partner for their journey to success

Issued by MSports Marketing 8 Apr 2022

Source:
Are we too digitally dependent?

Nadia Coetzer 6 Apr 2022

How to succeed as an accounting entrepreneur
How to succeed as an accounting entrepreneur

Gary Epstein 4 Apr 2022

Source: iStock.
Big 5 Banks under pressure to differentiate on customer satisfaction and experience

4 Apr 2022

Measuring the new context of CX in SA: The must-have retail checklist
Measuring the new context of CX in SA: The must-have retail checklist

Mark Molenaar, Issued by Kantar 31 Mar 2022

"It's personal" says ECOM Africa, as personalisation in e-commerce takes centre stage
"It's personal" says ECOM Africa, as personalisation in e-commerce takes centre stage

Issued by Kinetic Events 28 Mar 2022

Pieter Geyser, Brent Haumann and Glenn Gillis
Relevant and effective marketing methods

28 Mar 2022

Source:
SA to see big uptick in new banks as brands cash in on customer loyalty

Sergio Barbosa 10 Mar 2022

ECOM Africa back in Cape Town in May as e-commerce sector continues to benefit from pandemic-led e-business boom
ECOM Africa back in Cape Town in May as e-commerce sector continues to benefit from pandemic-led e-business boom

Issued by Kinetic Events 9 Mar 2022

Jonathan Hurvitz, Dori-Jo Bonner, Tshepo Matlou, Greg Gatherer, Andre Redinger and Reagan Kok
What industries need to know about the new customer

Bianca Gardella 23 Feb 2022

How green buildings can benefit the planet and your bottom line
How green buildings can benefit the planet and your bottom line

Rujeanne Swanepoel 8 Feb 2022

#BizTrends2022: How do you connect in the knowledge-based era?
#BizTrends2022: How do you connect in the knowledge-based era?

Emily Stander 7 Feb 2022

Source:
Top trends for loyalty programmes in 2022

7 Feb 2022

Source:
Exploring the inter-connectedness of commitment, delight, and loyalty in SA retail banking

Mornay Roberts-Lombard 21 Jan 2022

Source: Supplied. Denelle Morais, Bestmed Manager: Marketing and Communications.
SA's largest self-administered medical scheme appoints Tribeca as its communication partner

20 Jan 2022

Source:
Where is digital marketing heading for SA retailers in 2022?

Ewoudt Cloete 18 Jan 2022

#BizTrends2022: CX, disloyalty and lessons from the ice-cream shop

Amanda Reekie, Issued by imagineNATION Alliance 14 Jan 2022

Customer loyalty, smoyalty

12 Jan 2022

Africa emerging as next big retail hotspot - Kearney report
Africa emerging as next big retail hotspot - Kearney report

4 Jan 2022

#BizTrends2022: The year of purpose and premium
#BizTrends2022: The year of purpose and premium

Nicolet Pienaar, Issued by GfK South Africa 4 Jan 2022

Source: © Mikko Lemola
Technology key to brands' CRM

2 Dec 2021

Why marketing ROI should focus less on the returns, and more on the investment.
Why marketing ROI should focus less on the returns, and more on the investment.

Glenn Gillis 2 Dec 2021

The best advice for South African entrepreneurs - from other entrepreneurs
The best advice for South African entrepreneurs - from other entrepreneurs

Issued by Xneelo 30 Nov 2021

Renault drives innovation with all-new Whatsapp bot
Renault drives innovation with all-new Whatsapp bot

Issued by Techsys Digital 19 Nov 2021

Source: Checkers
South African Loyalty Awards winners announced for 2021

18 Nov 2021

How can businesses foster customer and brand loyalty?

James MacDonald 12 Nov 2021

How to optimise customer service in line with the new WhatsApp pricing
How to optimise customer service in line with the new WhatsApp pricing

11 Nov 2021

Lockdown - Serving newly digitised consumers
Lockdown - Serving newly digitised consumers

Issued by Bonitas 5 Nov 2021

Source: Pexels
Retailers, ignore customer experience expectations at your peril

Ajay Lalu 2 Nov 2021

Bestmed teams up with FCB Joburg to create its first-ever TVC
Bestmed teams up with FCB Joburg to create its first-ever TVC

Issued by Nahana Communications Group 29 Oct 2021

Top tips for businesses on how to prepare for the holiday season
Top tips for businesses on how to prepare for the holiday season

26 Oct 2021

Source: ©supplied. Marko Reis, regional manager, Infobip East Africa
Moving insurance from detect & repair to predict & prevent

Marko Reis 25 Oct 2021

5 ways to reimagine the retail experience
5 ways to reimagine the retail experience

John Watling 12 Oct 2021

Music streamers turn to telcos to make Africa pay
Music streamers turn to telcos to make Africa pay

12 Oct 2021

Image provided
New survey shows frustrations with authentication processes

11 Oct 2021

The Ask Afrika Orange Index 2021 Ranking released - Customer experience levels decline during Covid and go digital
The Ask Afrika Orange Index 2021 Ranking released - Customer experience levels decline during Covid and go digital

Issued by Ask Afrika 7 Oct 2021

Rewards programmes are broken. Here's how to really win customer loyalty

Preneshen Munian, Issued by TLC Marketing Worldwide 30 Sep 2021

Purpose-driven ads: Reaching wider, while doing good
Purpose-driven ads: Reaching wider, while doing good

30 Sep 2021

Effective CX begins with optimisation of operations
Effective CX begins with optimisation of operations

Haydn Townsend 28 Sep 2021

Feel-good tech to bring the magic back to retail, finds TBWA\ Future of Retail report
Feel-good tech to bring the magic back to retail, finds TBWA\ Future of Retail report

Issued by TBWA 21 Sep 2021

Source: Pick n Pay
SA's most popular loyalty programmes revealed for 2021

17 Sep 2021

Source:
Net promoter score vs. Net sentiment

Melanie Malherbe 14 Sep 2021

Source:
BBC study reveals keys to brand sustainability

10 Aug 2021

Source: Supplied
Banking and payment channels in Africa are showing positive growth

2 Jul 2021

Source:
How grocers can harness technology to improve food safety

Mark Thomson 25 Jun 2021

How telcos can deploy next-generation networks effectively
How telcos can deploy next-generation networks effectively

Sarthak Rohal 21 Jun 2021

Next >
Let's do Biz