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Source © Egor Kotenko The global retail spend over chatbots is forecast to reach $12bn in 2023; growing to $72bn by 2028

ChatGPT: The great disruptor in retail

19 Jun 2023

Global e-commerce transactions predicted to hit $8tn by 2027

Global e-commerce transactions predicted to hit $8tn by 2027

22 May 2023

Source: Florence School of Business and Banking.

Global open banking use to grow 470% by 2027

3 May 2023

Nearly 70% of consumer payments to be instant by 2027

9 Mar 2023

Study shows 320 million credit cards to be issued globally by 2027

31 Jan 2023

Report: CPaaS market estimated to be worth $29bn by 2025

30 Jan 2023

Will 2023 take us closer to RCS replacing SMS as the world's default messenger?

Will 2023 take us closer to RCS replacing SMS as the world's default messenger?

Ongopotse Motlhanke 7 Dec 2022

Precision medicine spend to exceed $132bn globally by 2027

16 Nov 2022

Source: Supplied. Chris Wood, regional managing director, Southern Africa and Palops at Network International.

Virtual cards to show good growth, which is good news for consumers and banks

16 Nov 2022

Mayen Warrie, key account executive at Infobip Nigeria

Elevating the e-commerce experience with omnichannel adoption

Mayen Warrie 9 Nov 2022

B2B payments to exceed $111tn transactions globally in 2027

31 Oct 2022

Source: Supplied

Buy now pay later spend to soar, fuelled by macro-economic pressures

26 Oct 2022

Source: ©Diana Kadreva -

Cost of e-commerce fraud to exceed $48bn in 2023 - BNPL poses major risk

12 Oct 2022

ePharmacy users to reach 1bn globally by 2027

10 Oct 2022

Global NFT transactions to reach 40 million by 2027, new report finds

Global NFT transactions to reach 40 million by 2027, new report finds

23 Aug 2022

'Buy now pay later' users to exceed 900 million by 2027

8 Aug 2022

Source: Mastercard.

Tokenised payment transactions to exceed 1tn globally by 2026

18 Jul 2022

Digital wallets transaction value to grow by 60% by 2026 globally

12 May 2022

Cross-border e-commerce to surpass $2.1tn in 2023, new research reveals

4 Apr 2022

Global smart building deployments to see growth of over 150% by 2026

Global smart building deployments to see growth of over 150% by 2026

28 Mar 2022

Digital therapeutics revenue from health insurers to reach $8bn globally by 2026

14 Mar 2022

Research shows in-app advertising will see exponential growth

8 Mar 2022

Research shows digital ad spend to reach $753bn globally in 2026

Research shows digital ad spend to reach $753bn globally in 2026

7 Feb 2022

Here are the world's top 5 smart cities for 2022 - Juniper Research study

Here are the world's top 5 smart cities for 2022 - Juniper Research study

25 Jan 2022

Source: ©Ivan Kruk via

Global e-commerce payment transactions to surpass $7.5tn by 2026

17 Jan 2022

Subscription economy to hit $275bn in 2022: Where's the growth coming from?

11 Jan 2022

Prepaid card transaction value to exceed $4.1tn globally by 2026

10 Jan 2022

Smart hospitals gear up to deploy over 7 million IoMT devices globally by 2026

10 Jan 2022

Source: Sergey Soldatov -

AI shop assistants: Get ready for a world where you can't tell humans and chatbots apart

Shweta Singh 7 Jan 2022

Ridesharing spend by consumers to exceed $930bn globally by 2026

Ridesharing spend by consumers to exceed $930bn globally by 2026

17 Dec 2021

5G to generate 77% of global operator revenue by 2026

5G to generate 77% of global operator revenue by 2026

3 Dec 2021

Electric vehicle charging sessions to exceed 1.5 billion in 2026

Electric vehicle charging sessions to exceed 1.5 billion in 2026

23 Nov 2021

In-vehicle payment transaction volumes to exceed 4.7 billion by 2026

In-vehicle payment transaction volumes to exceed 4.7 billion by 2026

15 Nov 2021

5G service revenue to reach $73bn in 2021

5G service revenue to reach $73bn in 2021

14 Oct 2021

Smart TV voice assistant transactions to hit nearly $500m in 2023

14 Oct 2021

Robocall fraud to cost consumers $40bn globally in 2022

Robocall fraud to cost consumers $40bn globally in 2022

27 Sep 2021

Global digital ticketing transaction volumes to exceed 33.8 billion in 2023

Global digital ticketing transaction volumes to exceed 33.8 billion in 2023

6 Sep 2021

B2B cross-border transaction value to exceed $42,7tn in 2026

31 Aug 2021

Voice assistant transaction values to hit $19,4bn by 2023

3 Aug 2021

Source: © rido -

Smart POS terminals in service to grow by 156% by 2026

8 Jul 2021

Credit: Karolina via Pexels

'Buy now pay later' spend predicted to reach $995bn in 2026

14 Jun 2021

iPhones to represent 40% of smartphone market value in 2022, despite growth in Android devices

iPhones to represent 40% of smartphone market value in 2022, despite growth in Android devices

7 Jun 2021

POS transaction values predicted to exceed $17.3tn globally by 2026

POS transaction values predicted to exceed $17.3tn globally by 2026

18 May 2021

Digital communication trends that will boost your business in 2021

Digital communication trends that will boost your business in 2021

James Bayhack 30 Nov 2020

Global agtech market value to reach $22bn by 2025

26 Nov 2020

Are we looking at 4IR for the customer communication game?

Are we looking at 4IR for the customer communication game?

Douglas van Wyk 20 Aug 2020

Smart clothing to drive fitness wearable revenue

Smart clothing to drive fitness wearable revenue

11 Jun 2020

Digital commerce spend to fall by 14% in 2020, impacted by coronavirus

Digital commerce spend to fall by 14% in 2020, impacted by coronavirus

15 Apr 2020

Global e-retail transaction values to exceed $4tn by 2024

Global e-retail transaction values to exceed $4tn by 2024

24 Mar 2020

Chatbots to facilitate $142bn of consumer retail spend by 2024

Chatbots to facilitate $142bn of consumer retail spend by 2024

12 Mar 2020

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