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Trends every SME should look into in 2023
Trends every SME should look into in 2023

Issued by SME South Africa 7 hours ago

Source: Supplied. Gerhard Oosthuizen, chief technology officer at Entersekt.
5 banking and payment security threats and trends to watch in 2023

Gerhard Oosthuizen 27 Jan 2023

Source: Supplied. Lelen Udayan, head of customer experience at Mukuru.
Achieving a frictionless customer experience in fintech

Lelen Udayan 26 Jan 2023

Source:
ChatGPT could be a game-changer for marketers, but it won't replace humans any time soon

Omar H. Fares 25 Jan 2023

Source:
8 tools to create a winning customer experience strategy in 2023

Dori-Jo Bonner 23 Jan 2023

Source: © Michael Burrows Mobile messaging is the next big channel for digital commerce in 2023 says research from Clickatell
Clickatell: Mobile messaging the next big channel for digital commerce in 2023

18 Jan 2023

LG committed to relentless innovation, delivering better life for all
LG committed to relentless innovation, delivering better life for all

Issued by LG 16 Jan 2023

Source:
Infobip's 5 most important trends in CX and omnichannel communications for 2023

16 Jan 2023

Image supplied: Zumi Njongwe, consumer communication and marketing excellence director at Nestlé
#BizTrends2023: Connecting better with consumers

Zumi Njongwe 13 Jan 2023

Do you need a Customer Data Platform?
Do you need a Customer Data Platform?

Stuart Ormiston, Issued by Engagement Factory, a Blend360 Company 13 Jan 2023

Finish strong: 4 ways to prepare your small business for 2023
Finish strong: 4 ways to prepare your small business for 2023

Issued by Business Partners Limited 12 Jan 2023

Image supplied. The WARC Awards for Effectiveness 2023, in association with Lions, are open for entries with five new categories added to this year's Awards
5 new categories introduced for Warc Awards for Effectiveness 2023

12 Jan 2023

#BizTrends2023: What South African consumers want from retailers in 2023
#BizTrends2023: What South African consumers want from retailers in 2023

Shannon Temple 12 Jan 2023

#BizTrends2023: 5 trends driving the future of digital payments
#BizTrends2023: 5 trends driving the future of digital payments

Brendon Williamson 13 Jan 2023

Source: ©Andriy Popov -
Tech convergence a disruptive trend for retail in 2023

10 Jan 2023

Scott Thwaites. Source: Supplied.
#BizTrends2023: Digital players see golden opportunity in community commerce

Scott Thwaites 10 Jan 2023

#BizTrends2023: Retail's future is the 'Theatre of Dreams'
#BizTrends2023: Retail's future is the 'Theatre of Dreams'

Jonathan Cherry 10 Jan 2023

Standout with The IIE Postgraduate Diploma available at IIE Rosebank College in 2023
Standout with The IIE Postgraduate Diploma available at IIE Rosebank College in 2023

Issued by Rosebank College 9 Jan 2023

#BizTrends2023: Top beauty and healthcare trends to watch in 2023 and beyond
#BizTrends2023: Top beauty and healthcare trends to watch in 2023 and beyond

Bertina Engelbrecht 9 Jan 2023

Source:
The digital combo that can give retail stores a competitive edge

Sarah Moseley 6 Jan 2023

Source: © Cup of Couple WPP has acquired Fenom Digital to join WPP’s global commerce capability within Wunderman Thompson
WPP increases global commerce capability through Fenom Digital acquisition

6 Jan 2023

Craig Hannabus, strategy director, Rogerwilco says quality CX will count in 2023
#BizTrends2023: The year of quality not quantity customer experience

Craig Hannabus 9 Jan 2023

Africa's changing shopping trends allow e-tailers to meet evolving expectations
Africa's changing shopping trends allow e-tailers to meet evolving expectations

Darijan Boškovic 5 Jan 2023

Source:
How to engage customers that are on a tight budget

Ross Sibbald 5 Jan 2023

#BizTrends2023: Greater online retail expectations and a changing basket at checkout
#BizTrends2023: Greater online retail expectations and a changing basket at checkout

Frederik Zietsman 9 Jan 2023

Source: © Yan Krukau Brand resilience comes from the depth of your relationship with clients
The importance of brand resilience

30 Dec 2022

Understanding the future of retail in a data-driven world
Understanding the future of retail in a data-driven world

Issued by SAS 29 Dec 2022

Source © Denis Putilov Less than 12% of chief executives are seen as highly strategic and adept at evaluating and implementing new technologies for competitive gain and growth.
C-Suite scores low on digital transformation strategy

29 Dec 2022

3 new year's resolutions for small business owners and leaders to consider
3 new year's resolutions for small business owners and leaders to consider

Gerhard Hartman 28 Dec 2022

Image supplied.
What does the ideal customer look like?

Brent Haumann 22 Dec 2022

Source © Everything Possible 71% of consumers feel more strongly about the hybrid experience that blends physical and digital interaction with companies
Current CX strategies for winning and retaining customers fall short

22 Dec 2022

Image supplied.
3 priorities for retail success in 2023

Blessed Hwaire 21 Dec 2022

The 5 things that must be taken into account when connecting SA public sector agencies
The 5 things that must be taken into account when connecting SA public sector agencies

Sina Mvoko 20 Dec 2022

New look and retail experience at V&A Waterfront's revamped Alfred Mall
New look and retail experience at V&A Waterfront's revamped Alfred Mall

20 Dec 2022

How Wetility's unique solar solution model is paving the way for an accessible, energy-secure future
How Wetility's unique solar solution model is paving the way for an accessible, energy-secure future

Sindy Peters 15 Dec 2022

Image supplied: Nathalie Schooling and her son
#BehindtheSelfie: Nathalie Schooling, founder of Nlighten

Emily Stander 14 Dec 2022

Helm hits 1bn messages with DStv Assist
Helm hits 1bn messages with DStv Assist

Issued by Helm 13 Dec 2022

Everlytic's You Mailed It Email Awards set a new stage for email marketing excellence
Everlytic's You Mailed It Email Awards set a new stage for email marketing excellence

Issued by Everlytic 12 Dec 2022

EF, a Blend360 EMEA company, rated best in world class customer satisfaction
EF, a Blend360 EMEA company, rated best in world class customer satisfaction

Issued by Engagement Factory, a Blend360 Company 12 Dec 2022

Source: Supplied. Sydney Mbhele, Absa group chief brand, marketing and corporate affairs officer.
Absa appoints new group executives

9 Dec 2022

Spotlight on the future of commerce at next ECOM Africa in April 2023
Spotlight on the future of commerce at next ECOM Africa in April 2023

Issued by Kinetic Events 7 Dec 2022

Customer convenience is now king. Here's how the travel and leisure sector can leverage this
Customer convenience is now king. Here's how the travel and leisure sector can leverage this

James Bayhack 7 Dec 2022

Source:
The good, the bad and the ugly in the banking industry

6 Dec 2022

5 steps to using design thinking in creating multi-channel marketing strategy
5 steps to using design thinking in creating multi-channel marketing strategy

Craig Hannabus, Issued by Rogerwilco 6 Dec 2022

Source:
5 marketing trends that will keep you ahead in 2023

Kevin Matos 30 Nov 2022

Talkwalker implements industry-first large language models
Talkwalker implements industry-first large language models

Issued by Talkwalker 30 Nov 2022

Digital marketing in 2023
Digital marketing in 2023

Issued by ATKASA - Digital Agency 29 Nov 2022

First drive: Alfa Romeo Tonale: the change
First drive: Alfa Romeo Tonale: the change

Naresh Maharaj 28 Nov 2022

All the BCX Digital Innovation Awards 2022 winners!
All the BCX Digital Innovation Awards 2022 winners!

25 Nov 2022

Source: ©Olga Yastremska -
Hyper personalisation, enhanced CX pivotal to Black Friday e-commerce campaigns

Kabelo Ngwane 24 Nov 2022

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