Dynamic and versatile supervisor with a wealth of knowledge in the warehousing, cold storage and the telecommunications industries. Successfully implemented more cost effective, seamless processes to comply with industry norms. Procurement and Financial: Purchase and management of cellular spares and repair equipment, complying with international manufacture standards. Weekly and monthly forecasting, aligned to a budget matched to In Warranty and Out Of Warranty repairs.
Warehousing and Distribution: Management of the storage and distribution of loan phone, service stock and manufacture replacement stock for all franchised and company owned stores, countrywide.
Management Reporting: Detailed production, expenditure and stock holding reports complied and submitted to Management and Executive level on a weekly and monthly basis.
Inventory Control: Management, reconciliation and reporting on spares and handset stock takes on a monthly basis. Ensuring a stock loss of under 0.01%, documented obsolescence.
Internal and External Customers: Involved with the negotiation of compensation for repairs, handling fee rates, logistical costs and general SLA negotiation with all Manufacturers, Agents and External Repair Centres (Vendors).
Monitoring and Management of Turn around Time: Held daily departmental meetings to ensure that supporting departments and External Repair Centres keep to a minimum turnaround time. In cold storage, worked on Fifo due to accurate monitoring of the age analysis.
