Brand Assistant

We’re on the lookout for an ambitious and hardworking individual, eager to learn the ins and outs of building a successful brand. As the second-in-command to the managing director, you’ll play a pivotal role across all areas of the business, tackling everything from exciting, innovative projects to essential, admin-heavy tasks.

Working closely with the director of Probitec, you'll get an inside look at brand-building strategies and develop an extensive skill set across multiple channels. This unique opportunity will give you invaluable hands-on experience, the chance to take on significant leadership responsibilities, and potentially transition into a senior role within the company.

If health and wellness is your passion, and you meet the strict requirements of the role, we would love to hear from you.

Responsibilities

• Ad hoc project management and execution of mini-campaigns.
• Master microbiome and product knowledge, becoming an industry expert capable of educating and training on the Probitec range.
• Manage relationships with customers and medical professionals to drive sales and increase product knowledge.
• Address client concerns promptly and effectively.
• Build relationships with re-sellers and doctor practices, ensuring efficient order processing.
• Coordinate and check in with rep and doctor detailing teams, ensuring reports are submitted and insights are provided.
• Profile databases, contact doctor practices, and book appointments.
• Manage the WhatsApp line, post content, and respond to engagements.
• Set and manage podcast interviews, edits, and live postings.
• Oversee social media engagement with influencers.
• Collect and share consumer testimonials and product-related content.
• Create and post recipes.
• Conduct store visits and mystery shopping.
• Manage suppliers, including printers.
• Handle administrative tasks such as electronic filing, packing boxes, and reporting.
• Process invoices on Sage and handle financial administration.
• Reconcile monthly delivery costs with suppliers.
• Manage stock control, replenishment, and weekly supplier contacts for stock counts.
• Contribute ideas, strategic thinking, and recommendations to improve processes.
• Monitor sales and product performance, providing detailed analysis and reporting.

Requirements

• Approximately five years of project management experience (healthcare industry is advantageous).
• Proven ability to lead autonomously and positively influence medical professionals, customers, reps, and suppliers.
• High emotional intelligence with the ability to manage stress and uncertainty effectively.
• Strong organisational, administrative, and time management skills.
• Excellent verbal and written communication, presentation, and interpersonal skills.
• Ability to handle multiple ad hoc projects efficiently.
• A genuine interest in healthcare and wellness.
• Proficiency in project management tools and techniques.
• Entrepreneurial spirit with motivation to learn and build a brand business.
• An agile learner with a strong drive to master new knowledge.
• Willingness to go the extra mile to upskill and complete tasks, from strategic thinking to mundane duties.
• Problem-solving ability with a commitment to executing excellence.
• Advanced skills in Microsoft Office and Sage software.

To apply
Send a short one-page bio/profile/CV, along with a motivation letter explaining why you would be a great fit for the role and the brand, to careers@hyhagency.com.

Posted on 11 Feb 08:36, Closing date 11 Apr