As a founding member and CEO, René Otto successfully led the business from the initial start-up 14 years ago, to the fast-growing, innovative direct insurer it is today. René says, “It was without a doubt the best 14 years of my life. Together with my management team, we built a great business and made a meaningful contribution to the economic and social landscape of South Africa. I am particularly proud of the strong values-based culture that we built with and for our staff. I believe it is the strongest differentiator between MiWay and most of its competitors”.
Burton officially assumed his CEO duties with effect from 1 January 2022 and will also serve as a member of the Santam Group Executive team. He joined MiWay from OUTsurance, where he held the role of Chief Operating Officer (Claims & Legal). He also gained experience at Telesure and Absa before joining OUTsurance.
Asked about his vision for MiWay, Naicker says he aims to continue to build on Otto’s legacy: “René has played a critical role in successfully building a solid foundation for MiWay from inception. He’s been instrumental in instilling a culture of innovation, transparency, and most importantly, putting clients first and steered MiWay into a successful business over the years. I am excited to be part of the dynamic team and look forward to my journey at MiWay and the Santam Group.”
“I am confident that Burton will pilot MiWay into a new era of growth and digitisation and expand on the awesome service we have strived to deliver to our clients over the years”, Otto concluded.
MiWay is a licensed non-life insurer and Financial Services Provider (FSP 33970).