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We are Engagement Factory - a customer engagement agency to the core. We help our clients transform into true customer-centric organisations by combining strategy and insights, fuelled by creativity and technology.
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You don't need digital transformationDigital transformation - it's the digital marketing buzzword of the 2020s, and hailed as the future for companies across industries, nations and sizes. But what if I were to tell you that you don't always need digital transformation and that, in fact, it could prove to be a liability to your organisation rather than an asset? 8 Jun 2021 Read more

Building brands that matter"Not everything that matters can be measured, and not everything that can be measured matters."
- Elliot Eisner
 14 May 2021 Read more

Why marketing automation is a critical enabler for digital transformationWhen it comes to digital transformation in marketing, we often see companies focus on technology first. They buy several software solutions and take the plunge without considering the technology's surrounding elements. A year later, we find that organisations have made little progress in business maturity or adoption level. 14 Apr 2021 Read more

Nurture your way to success2020 has changed many things. This age of uncertainty has challenged the norm of how we work and how companies around the world operate. However, there are a few things that - thankfully - never change. Marketing automation is one of these things and has shown to be an important tool for businesses since its inception. 29 Mar 2021 Read more


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Tel: 083 643 8877
Email: moc.yrotcaftnemegagne@acirfahtuos
Website: www.engagementfactory.com