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Digital/Delivery Manager

Remuneration:negotiable cost-to-company 
Location:Somerset West
Remote work:Some remote work allowed
Education level:Degree
Job level:Management (Snr - Executive, 5+ yrs)
Own transport required:Yes
Travel requirement:Often
Company:Rohloff Group

Digital and delivery manager - quick service restaurant industry

This role will have central accountability for driving growth and expansion of our digital sales channel, with our aggregator partnerships and driving KFC delivery in partnership with 3rd party last mile delivery service providers. The role will ensure strong relationships with aggregators and driving world class execution in restaurants.

Minimum requirements
  • Degree (commerce, business management, process engineering)
  • Valid South African ID
  • Valid drivers licence
  • No criminal record
  • Excellent communication skills.
  • Strong administrative skills
  • Minimum of five years’ experience in a similar role

Key responsibilities
  • Accountable for the implementation of the delivery strategy and growth
  • Manage service provider relationship and performance
  • Drive world class execution in restaurants
  • Drive digital and delivery innovation cross-functionally
  • Availability and consistent performance of e-commerce systems
  • Final authority over day-to-day challenges with service providers and restaurants

Knowledge required
  • Understanding of the FMCG retail and/or hospitality industry.
  • Exposure to e-commerce technology and digital marketing.
  • Logistics, supply chain and/or demand management experience.
  • Cross platform integration and process optimisation.
  • Beta testing and troubleshooting UX and app features.

Skills required

  • Strong understanding of restaurant operations & food delivery
  • Strong understanding of customer experience
  • Strong Analytical capability including commercial understanding
  • Vendor relationship management & negotiation
  • Effective, influential communication
  • Versatility and agility to adapt to demands
  • Self-management
  • Ability to influence large groups in presentation format


  • Analytical and detail orientated
  • Critical thinker and problem-solving skills
  • Sense of urgency
  • Accountability, responsibility, ownership & pride in your performance
  • Pro-active self-starter
  • Able to function independently, collaborate and lead
  • Great time-management and communication skills
  • Positive attitude

Posted on 14 Oct 11:20, Closing date 13 Dec

Apply by email

Lorette Oosthuizen

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